Service Now Admin -- Charlotte / Detroit Job at Orgspire Info Technologies Pvt. Ltd.
Role: Service Now Admin
Location: Charlotte / Detroit (hybridwork/Office Environment, with telecommute ability)
Duration: 6 months
Job Description Summary
The CMDB Admin is responsible managing the the day-to-day configuration management services to the organization with minimal direction, focusing work on prioritized tasks to ensure an accurate and reliable CMDB.
Qualifications
· Relevant CMDB/Configuration Management experience
· Experience with the ServiceNow CMDB and Discovery and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.)
· Perform operational activities as defined by Configuration Management (CM) policies and procedures
· Fulfill CM change requests as assigned
· Investigate/resolve CMDB related incidents as assigned
· Perform CM audits as directed – Advanced knowledge of Data Certifications
· Define, create, and monitor CMDB health reports, dashboards, and other reports that support auditing and compliance of CMDB management.
Job Type: Full-time
Salary: $55.00 - $65.00 per hour
Schedule:
- 8 hour shift
Application Question(s):
- Hybrid work/Office Environment, with telecommute ability (Charlotte / Detroit)
Experience:
- CMDB/Configuration Management: 3 years (Required)
Work Location: Remote
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