JOB FUNCTION

The Technical Sales Administrator is an integral part of the sales team and is responsible for pre and post-customer service sales support of CIRCOR Aerospace products. Reporting directly to the Sales Manager, the Technical Sales Administrator is the focal point for regular customer communication, both external and internal, and accountability for current and new customers. The position is assigned various tasks to improve levels of customer satisfaction, including quote/proposal generation and management, customer business portal management, export compliance, order entry, contract review, order acknowledgments, and field sales support.

RESPONSIBILITIES AND SKILLS

• Acts as the liaison between the customers and associated departments within the Hauppauge, NY facility.
• Completes data entry sales orders; information that is used by all departments and effectively communicates special requirements and/or processes to the appropriate departments.
• Support the preparation of proposals and government bids including engineering requirements, purchasing terms and conditions, and quality systems requirements.
• Consult with all departments about customer issues, potential business, delivery issues, and pricing.
• Coordinates with the internal department to resolve any customer issues.
• Prepare correspondence regarding quotes, orders, and information relating to sales and engineering decisions.
• Regularly communicates with existing customer base to strengthen relationships. Investigates and address any customer concerns and explore the potential for new applications and future business.
• Participates in meetings to stay apprised of new developments within the group and communicates meeting minutes to team members.
• Supports new business development activities and associated bookings
• Reviews POs for accuracy, terms, and conditions, delivery requirements, etc.

Requirements

Requirements

Core Competencies:

• Proven track record of success in sale support working with key OEMs and/or Tier 2 customers within the aerospace & defense markets
• Strong customer service skills including the ability to prioritize, balance, and manage multiple sales opportunities
• Must have strong writing, planning, and organizational skills
• Ability to communicate effectively both with customers and internally
• Must be a team player and have effective communication, interpersonal, and team-building skills, and be able to manage multiple tasks in a rapidly changing environment
• Knowledge and experience of export compliance (ITAR/EAR); industry-specific requirements/standards
• Thorough knowledge of Word, Excel, PowerPoint, Access, and other applicable tools
• High energy level, comfortable performing multifaceted projects in conjunction with normal activities
• Demonstrated ability to influence others and impact change
• Participative management style – advocates team concept
• Well-developed interpersonal skills. Ability to get along well with people of diverse backgrounds, experiences, and personalities.
• Ability to establish credibility and be decisive – but able to recognize and support the organization’s preferences and priorities

EDUCATION, EXPERIENCE, AND COMPETENCIES

• Undergraduate degree in Business, Finance, and Inside Sales/Marketing preferred
• 10 plus years of progressive inside sales, customer service, and/or contracts admin in aerospace, defense, or related market space

Job Type: Full-time

Pay: $51,996.00 - $61,385.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hauppauge, NY 11788: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in ITAR and EAR

Experience:

• Customer service: 10 years (Required)

Work Location: In person

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.