Overview: For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. G&A Partners' client is currently seeking a Scheduler to join its team in Arvada, CO.

Summary**
To develop and maintain key stakeholder relationships within the Aerospace industry through gaining an understanding of both the regulatory and client requirements. The goal is to contribute to sustaining and growing our business to achieve long-term success enabling achievement of the budget and 3YP.
Responsibilities:
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• Develop and maintain trusting relationships with a portfolio of Aerospace clients to ensure they do not turn to competition, supporting the growth of the business in line with the budget and 3YP.
• Expand the relationships with clients by continuously proposing solutions, and products and/ or services that meet their objectives.
• Acquire a thorough understanding of the Aerospace industry requirements to ensure we can tailor our service. Enabling the business to retain clients in line with retention targets supporting the delivery of the budget and 3YP.
• Develop, maintain, and evolve Customer First Policy (CFP) with the support of the Delivery Director to reduce customers service response times, maximize customer satisfaction and therefore ensure a reduction in client churn.
• Work closely with the Delivery Director and key internal stakeholders to ensure all agents are proactively monitored and effectively utilized.
• Develop a good working knowledge of the Oasis software platform and Aerospace industry requirements to ensure audits are planned and delivered in line with our regulatory requirements.
• Be the key point of contact between clients and internal teams highlighting any risks and opportunities to the Delivery Director.
• Continuously increase knowledge and expertise in the relevant sector, seeking out new ideas and amending existing processes to ensure the continuous improvement of the client experience.
• Achieve key performance indicators (KPI’s) as set by the business maintaining targets and contributing towards the budget and 3YP.
• Provide appropriate reports, general feedback and performance statistics on the key areas as required by the Delivery Director and key internal stakeholders, enabling the business to foresee and prevent any potential delivery issues.
• Highlight any opportunities for knowledge development across operational teams and ensure sufficient competence is available to provide effective and efficient audit delivery as required to meet the agreed business targets and SLA’s.

Qualifications:*
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• 3+ years of in Planning / Scheduling experience.
• Must be computer literate with strong skills in Microsoft Office Suite of applications (Excel, Word, Outlook, PowerPoint).
• Experience within Aerospace Industry.

• Experience using planning/scheduling software.

Equal Opportunity Employer Statement*
G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
Privacy Policy: https://www.gnapartners.com/privacy-policy

• Location: 7502 W. 80th Avenue,STE. 225, Arvada, CO 80003*

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Location: 7502 W. 80th Avenue,STE. 225, Arvada, CO 80003

Job Type: Full-time

Pay: $44,700.00 - $53,800.00 per year

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