Sales Support Representative Job at Ferguson Enterprises, Inc.
Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative.
Responsibilities
- Work together with Sales associates to support customer needs by determining the best products and solutions.
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls for general information, addressing and resolving customer concerns or questions.
- Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
- Prior sales and/or customer service experience is preferred.
- Exhibit strong skills for sales, including the ability to upsell.
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
- Ability to react well in a fast-paced environment & follow through on commitments.
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
- General digital literacy including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
Job Type: Full-time
Salary: $21.00 - $23.00 per hour
Experience level:
- 1 year
- Under 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
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