Otis is seeking a highly motivated Sales Support Associate to contribute to the efficient day-to-day operations of the Sales Center of Expertise (COE) and support the work of our service sales representatives and mechanics at our local branches. This is a great opportunity to enter the sales function and develop product and industry knowledge.

Ability to read and produce documents in French required.

What you’ll do:

• Proposal generation for field mechanics, sales representatives, maintenance supervisors, and customers
• Contributing to the accuracy of the sales system (CRM) by updating customer information, removing duplicate proposals, and updating outdated proposals
• Working with the sales team to update documents and overall processes
• Assisting new employees (mechanics, supervisors, sales representatives) to better understand the Service Sales Associate (SSA) program through training and orientation sessions
• Ensuring all customer inquiries are addressed in a timely manner
• Some adhoc requests and project work

You should have:

• Minimum of two years’ relevant work experience, preferably in Sales
• Excellent written and verbal communication
• Must speak and write French
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong customer service skills
• Excellent organizational skills
• Ability to meet tight deadlines and work well under pressure
• CRM experience preferred
• Otis proposal experience and elevator industry knowledge are preferred, but not required

Education / Certifications:

• Bachelor’s degree preferred

Travel

Some travel may be required

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If you have these four (4) traits, you will love this role:

• Customer Focus, you are able to identify opportunities that benefit the customer
• Communicates Effectively, you are effective in a variety of communication settings, attentively listen to others, and provide timely and help information to others in the organization.
• Collaborative, you work cooperatively with others across the organization to achieve shared objectives
• Resourceful, you are able to get the most out of limited resources and orchestrate multiple activities

We want to hear about your own rare talents - if you possess qualifications you feel would make you uniquely qualified for this role, tell us more in your cover letter!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work Location: Remote

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