Salary Range: $20-$28/hr
Desired Start Date: Within 2 weeks of offer.
Available Schedule(s): Monday-Friday: 8am-5pm

Great Reasons to Join our Team!

• Amazing Benefits Package with Low Deductibles: Medical, Dental, and Vision Benefits*
• Paid Time Off - up to 5.5 weeks
• Free Costco Membership*
• Discounted Meals; 40% off
• 403(b) Retirement & Company Match
• Company Paid Training opportunities
• ORCA Card Discount
• Discounted On-Site Parking
• Tuition Reimbursement/Scholarship Program - up to $24,000 per year including your dependents*
• FREE Gym and Pool access for employees
• Student Loan Assistance Program - up to $1,200 per year
• Fun and Exciting Staff Events

• PTO, Benefit plan options, and rates may vary based on the number of hours worked and length of service.

https://horizonhouse.org/

Horizon House is more than a place to work. It is an opportunity to build a career in a dynamic community dedicated to wellbeing, life fulfillment, and purposeful living in a diverse community. We are looking for future team members who understand that new ideas are welcomed and meant to build and improve on old traditions. We care, we listen, and we value our employees and demonstrate this in everything we do. At Horizon House we foster meaningful work on a diverse team by using the power of an employee driven workplace to enhance wellbeing. Join our team and help make a difference in someone’s life every day.

Summary:

The Sales Coordinator is responsible for the day-to-day support of the Sales department through CRM tool management, prospect management, and event coordination, and supports various projects including writing, branding, and administrative and technical support.

This position is the initial and critical first point of contact for the Sales Department which supports the smooth functioning of the office and helps the team reach collective goals. This role actively participates in the customer service program for the organization and handles a multitude of interruptions and distractions from diverse audiences.

This position is also responsible for managing community move-in and move-outs, interacting with stakeholders to provide successful transitions.

What You’ll Do:

Primary job duties will include, but are not limited to:

• Ensures all Sales calls are answered and transferred or handled appropriately in a timely manner.
• Assists with planning and implementation of sales related events.
• Provides assistance with typing, filing, organizing, copying, collating, scanning, shredding, data entry, faxing, mailing, taking minutes, and preparing correspondence for the department.
• Maintains files, processing final paperwork and money associated with payments/deposits in accordance with departmental and business procedures.
• Manages, maintains and updates the CRM database system and schedules follow up activity for staff following prospect inquiries.
• Maintains print and electronic mailings. Responsible for preparing labels, stuffing envelopes and mailing invitations (physical and virtual).
• Produces monthly sales report for Director to include Total Move In’s, Tours, Deposits, Refunds and visit summary activities.
• Supports relationships with all waiting list members by making follow up calls, follow up emails, or meeting in person as assigned.
• Works with Marcomm to ensure Sales materials are up to date and in stock.

• Manages the staging and filming of available apartments.
• Manages the move-in and move-out processes.
• Performs other duties as assigned by supervisor(s).

What We’re Looking For:

• Ability to efficiently and accurately manage several tasks at one time.
• Proficiency with Microsoft Office products including Word, PowerPoint, Excel, Outlook, Teams and comfort/familiarity with various web-based computer systems.
• Excellent customer service and hospitality focus
• 1-2 years of related experience required.
• Work experience with seniors preferred.
• Ability to communicate effectively in English (writing, speaking, and listening)
• Ability to provide exceptional customer service to residents, guests, staff and all others.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing data and records, and other office procedures

Job Requirements:

This position requires the ability to work independently on detailed and time-sensitive projects. Requires excellent telephone manner, and good command of English language. Office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. Some evening and weekend hours may be necessary. Work schedule offers flexibility.

Materials/Equipment Directly Used:

Ability to operate multi-line telephone console, voicemail, fax, copier, computer, postage meter and scale, 10 key calculator, two-way radio, electronic door security system, Key Encoder, Emergency Alert System, DVD equipment, and HHTV (in-house television).

Confidentiality Requirements:

Employee accesses, uses and/or discloses Protected Health Information, as defined by HIPAA, only to the extent minimally necessary to accomplish essential job functions. Employee practices appropriate safeguards to prevent unauthorized access, use and/or disclosure of PHR (paper, electronic and oral) within his/her work area.

Horizon House is an equal opportunity employer and seeks to attract and retain the most qualified individuals without regard to race, color, religion, national origin, gender or gender identity, sexual orientation, age, genetic information, disability, or veteran status. Learn more about what it means to be an Equal Opportunity Employer. Additional information can be found here.

All staff must demonstrate the legal right to work in the United States. Horizon House is an E-Verify employer. All applicants offered a role must pass a DSHS background check and drug screening.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodations while seeking employment, please email hire@horizonhouse.org. or call 206.382.3175 with the nature of your request.