Revenue Cycle Analyst I - CBO Customer Service Job at ProMedica
POSITION SUMMARY
The Revenue Cycle Management team analyzes and summarizes revenue cycle and vendor data to understand trends and identify opportunities for process and procedure improvements.
ACCOUNTABILITIES
1. Works with revenue cycle staff and leadership to prioritize business and
information needs
2. Supports the entire revenue cycle division and various other departments with analytics needs, by producing reports and analysis
3. Gathers, organizes, and interprets revenue cycle data to identify trends for process improvement
4. Recommends and monitors process improvements related to current operating procedures
5. Collaborates with team and other revenue cycle departments to improve denials, avoidable write-offs, and vendor management division-wide initiatives
6. Achieves sufficient expertise with Epic and other applicable systems to facilitate reporting, analysis, and problem solving
7. Participates in cross-functional workgroups and committees
8. Maintains up to date knowledge on vendor contracts to ensure vendor invoice accuracy and compliance
9. Communicates effectively with staff, leadership, and vendors related to process improvement, performance standards, and accountability
10. Performs other duties as assigned
Education: Associate’s degree
Skills: Must pass a basic skills test and scoring a minimum of 80%
Must have exemplary organizational skills
Must be PC proficient, especially in MS Excel
Experience: Data review and analysis
PREFERRED QUALIFICATIONS
Education: Bachelor’s degree
Experience: 1-3 years in hospital billing or similar revenue cycle experience
ADDITIONAL EXPERIENCE
Must be proficient in data analysis
Must be flexible with the ability to adapt to change quickly and think conceptually
Must have strong communication and interpersonal skills
Team mentality
Ability to multi-task in a fast-paced environment
Impeccable attendance
Must be able to move about office and between workstations
Must be able to occasionally lift, move and carry up to 20lbs of materials
WORKING CONDITIONS
Physical Demands: Typical sitting, standing, typing, lifting associated with a basic office environment.
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
Equal Opportunity Employer/Drug-Free Workplace
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