Retail Wine Sales Job at Monarch Wine Merchants
Monarch Wine Merchants, Charleston's neighborhood natural wine shop, is currently seeking a part-time Wine Sales consultant, with the potential to transition into a full-time position based on performance. We are looking for someone who loves to talk about wine, loves to drink wine and loves to continuously learn about wine.
Duties and responsibilities for this position include working closely with our customers to determine their needs, answering questions about our offerings both in shop and by email/telephone, making appropriate recommendations, maintaining a large inventory and contributing to the maintenance and appearance of our store.
The ideal candidate will also be reliable and team-oriented with a continued goal of growing their client base and ensuring maximum client satisfaction with their Monarch experience.
Responsibilities
- Provide an excellent customer service and sales experience for existing clients, with goal of building up their own client base
- Opening and closing duties for assigned shifts (which may include weekends and some holidays)
- Receiving, stocking and maintenance of inventory
- Answering all client queries in a timely and professional manner.
- Coordinating shipping and deliveries as needed
- Suggest ways to improve sales (e.g. planning marketing campaigns and events, changing the store’s design)
- Attend both on and off-site tastings and industry events to continuously build upon palette and knowledge
Skills
- Basic understanding of European wine and/or natural wine
- 1-2 years of experience in the wine industry (or comparable Food & Beverage experience)
- Solid communication and interpersonal skills
- A friendly and energetic personality with a strong understanding of what customer service is all about
- Ability to self-direct/self-manage and be proactive in all facets of their position in absence of owner or other team members
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Weekly day range:
- Weekend availability
COVID-19 considerations:
We are requiring our employees to be fully vaccinated at this time.
Experience:
- wine: 1 year (Required)
Work Location: One location
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