Part Time Retail Associate

Old Edwards Inn and Spa, a Four-Star luxury resort in the mountains of Western North Carolina, is seeking a part-time retail associate. If you have skills, experience, passion and the demeanor to serve as part of an award-winning guest-services team in a world-class luxury hospitality environment, you could be a candidate for this position.

Old Edwards Inn and Spa is in the resort town of Highlands, North Carolina. It is on Travel and Leisure’s World’s Best list and on Condé Nast Traveler’s Gold List. One of the key reasons for these awards—as well as for our consistently amazing TripAdvisor rankings—is our staff. If you love coming to work every day because of your ability and desire to positively impact people’s lives and vacation memories with your warmth, caring and genuine passion for serving others, then you would be a great fit with our team. If you pride yourself on reading people and tailoring your communication style and demeanor to match what they need when they arrive and throughout their stay, then Old Edwards might be the perfect environment for you.

Specific Responsibilities:

• Promote sales by using suggestive selling techniques.
• Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales.
• Ensure all assigned inventory counts are accurate.
• Protect assets against losses and shoplifting.
• Handle all cash transactions accurately. Follow proper procedure for all transactions and obtain proper identification and department information for all employee discounts.
• Maintain constant communication with manager in order to keep abreast of all shop related problems, customer requests and fast moving items to maximize sales and guest satisfaction.
• Perform any other duties assigned by gift shop manager/supervisor such as making reorder lists.
• Usually forty hours per week or as needed for shop coverage; hours may vary from day to evening based upon schedule. Weekend and holiday work required.
• Assist customers, sell merchandise, handle cash and credit card sales accurately, keep shop clean and attractive, and assure safety and sanitation standards are maintained. Strive to achieve sales by selling effectively

Qualifications:

The qualifications described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 
  Prior experience in a cash handling position preferred.
• Three months or more of retail/sales related experience is preferred.
• Basic computer skills are required
• Excellent hospitality and communication skills are required.

Language and Mathematical Skills

• Ability to read and comprehend simple instructions; write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole number, common fractions and decimals.

Reasoning Ability

Ability to understand and carry out instructions furnished in written, oral, or diagram form.

Physical Demands

• Regularly use hands, talk and hear.
• Routinely required to stand, reach, climb or balance, stoop kneel, crouch.
• Frequently lift and or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The noise level in the work environment is usually moderate.

Old Edwards is a privately owned golf and spa resort with a fun and close-knit family culture. We offer a competitive benefits package, as well as subsidized employee housing options, employee trips and activities, employee use of amenities during designated times/dates/seasons of the year, and employee discounts at the respective venues. Highlands is a haven for mountain recreation, private golf clubs, shopping, dining, live music and arts in the scenic southwest corner of North Carolina. If you have values of service, honesty, integrity, a passion for what you do, we encourage you to apply for the position of Partl-Time Retail Associate and become an integral part of our resort lifestyle and family at Old Edwards Inn and Spa.