PURPOSE AND SCOPE:

The REMOTE Sr. A/R Representative identifies, analyzes and resolves complex accounts receivable issues within the assigned function(s). The REMOSr. A/R Representative applies acquired job skills in the performance of accounts receivable responsibilities in compliance with company policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines.
• Complete data entry operations in applicable systems; ensuring data accuracy and integrity.
• Identify and analyze necessary reports in the resolution of complex issues requiring further investigation; summarizing findings and management.
• Manage customer accounts through research and correction of complex account issues; serving as a point of contact as necessary.
• Maintain an audit trail by creating and updating account files throughout the accounts receivable process.
• Perform administrative activities in support of accounts receivable operations within the assigned function(s).
• Mentor other staff as applicable.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Occasionally lift and/or move up to 20 pounds.

EDUCATION:

High School Diploma required; Associate's Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

• 2 - 4 years' related experience.
• Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.
• Detail oriented with strong analytical and organizational skills.
• Great time management skills with the ability to multitask concurrent priorities in an organized manner.
• Must be able to work independently with minimal supervision, and alternately work cohesively within a team environment.
• Possess a positive, enthusiastic and energetic attitude.
• Strong oral and written communication skills to effectively communicate with all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.