Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

Qualifications
High School Diploma or GED and 2+ years of relevant experience required
OR
Bachelor’s degree required

Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills

Additional qualifications
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.

License or certification
N/A

Exemption status
Non-exempt

Compensation Detail
$18.40 - $23.94 / hour

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Coverage is Monday thought Sunday (40 hours a week)
Shifts will mostly be 2/3pm until 10/10:30pm
Occasionally overnight coverage 10:30pm-6:30am
Weekend Coverage Rotation (Saturday and Sunday)
Holiday Rotation (2/3 Holidays a year)
Primary location is Barron
Cross Training for the Bloomer Site
Shift differential

Weekend schedule
Coverage on weekends are Saturday and Sunday
Shifts will mostly be 2/3pm until 10/10:30pm
Occasionally overnight coverage 10:30pm-6:30am
Holiday Rotation (2-3 Holidays a year)
Primary location is Barron
Cross Training for the Bloomer Site
Shift differential

International Assignment
No

Site description
Barron, population 3,300 and neighboring Rice Lake, population 8,300 have everything from pristine lakes, nature trails and nature preserves to modern shopping with everything you might need. But best of all–and for those seeking peace and quiet—a great place to go to just relax. Recreational activities of our Northland area are numerous: fishing, swimming, hiking, hunting, premier golf courses, snowmobiling, skiing, hockey, curling, bowling, roller skating and stock car racing, along with social and cultural events. Barron and Rice Lake offer the best of small town living with big city accessibility being located 55 miles north of Eau Claire, WI, and 100 miles northeast of the Twin Cities of Minneapolis and St. Paul, MN.

Recruiter
Veronica Bartz

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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