Regional Implementation Manager

Are you a passionate leader looking for autonomy and exciting career possibilities?Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas to life on behalf of your team and your customers?Do you enjoy coaching and developing people to do things they didn’t know were possible?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Responsible for assisting in the development and the direct implementation of methods and procedures during start-ups, implementations and go-live. Provides support to the General Manager and Operations team. Facilitates in the definition of project specifics through use of internal process and programs, conducting workshops and engaging in project kick-off meetings (internal and customer).

• Lead the operations efforts for new business pursuits, working hand in hand with the business development lead
• Review contractual KPIs to ensure operational processes and structure are aligned to the requirements
• Review cost model and operational processes; challenge operational team’s ability to deliver what was sold and around any deviation to cost model
• Participate with testing of automated and warehouse managements systems including conducting user acceptance testing, (UAT) and conference room pilot (CRP)
• Drive identification, prioritization and quantification of operational / startup risks.
• Provide executive updates on project progress and challenges
• Participate in cross-functional teams to solve business problems and abate risks.
• Assist and/or develop training programs and materials
• Participate in weekly project / start up meetings
• Partner with BUIT in early development of Test Scripts and conduct UAT
• Evaluate Operational start up team for proper roles and responsibilities based upon implementation requirements
• Post-startup lessons learned review with Project Delivery and Operations teams

Required Education and Experience

• Bachelor’s degree with focus in logistics, business management, engineering or systems
• Project Management Professional Certification (PMP) – preferred
• 5+ years industry experience
• Excellent change management skills
• Solid understanding of Supply Chain Concepts, preferred
  

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.