The Town of Hopkinton seeks a full-time Reference and Technology Supervisor

The Town of Hopkinton is committed to equal opportunity, encourages diversity and inclusion, and believes that a positive culture of inclusion in Town governance contributes to the Town’s overall qualities as a great place to live and work. We welcome all to apply.

Would you find fulfillment in making a difference in a highly engaged community that embraces its library as a space for everyone? Do you enjoy developing forward-looking, creative approaches to new challenges and opportunities? Do you want opportunities and support to grow as a library professional? Do you want to be a part of Team Hopkinton that embraces, fosters and celebrates diversity, equity, inclusion & belonging?

If so, Hopkinton could be the vibrant, growing community and library for you!

Hiring Salary: $70,491.20 - $84,593.60 Annually, depending on qualifications

Competitive Leave and Benefits package

Working as part of an innovative team and reporting to the Library Director, the Reference and Technology Supervisor is responsible for the development, planning, organizing, directing, and evaluating of activities, operations, and expenditures of Adult Services. Responsibilities include directing patron research, providing resources, and ensuring that users are able to access current and relevant technology. This role is also responsible for supervising and evaluating staff, programs, and policies for Adult Services.

QUALIFICATIONS:

Master’s Degree in Library and Information Science from an ALA-accredited program and two (2) to five (5) years of progressively responsible experience in a public library setting, with a primary focus on Reference and Technology; knowledge of automated library systems, experience with Evergreen preferred, or any equivalent combination of education, training, and experience.

Knowledge, Abilities, and Skills:

• Knowledge of public library principles, practices, policies, and procedures.
• Knowledge of customer service best practices.
• Knowledge of reference sources and the organization and management of library reference operations.
• Knowledge, training, and ability in advanced library procedures, including the ability to communicate effectively, both verbally and in writing to establish positive public relations.
• Ability to troubleshoot computers and other library equipment.
• Management, planning, and supervisory skills, including the ability to function well as part of a management team that supports the overall goals of the library, as formulated by the Trustees, Town Manager, and Library Director.
• Computer skills that encompass effective use of word processing, spreadsheet, presentation, email, social media, automated library systems, online information research, and other library-related software.

Please see attached position description.

Internal and External Applicants: To be considered for this position, please submit the following required documents: Application for Employment, attached, cover letter, and resume no later than 4:00 pm, Thursday, March 30, 2023, to hr(insert the "at" symbol here)hopkintonma.gov.Individuals who may need an accommodation to participate in the process are welcome and should contact HR. Applications will also be accepted via drop off or mailed to: Town Hall, Human Resources Department, 18 Main Street, Hopkinton, MA 01748.

https://groups.google.com/a/hopkintonma.gov/forum/#!forum/jobs

Job Type: Full-time

Pay: $70,491.20 - $84,593.60 per year

Benefits:

• Retirement plan

Schedule:

• Day shift
• Night shift
• Weekend availability

Application Question(s):

• Do you have a Master’s Degree in Library and Information Science from an ALA accredited program?

Education:

• Master's (Required)

Experience:

• progressive Library Reference and Technology: 2 years (Required)

Work Location: One location

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