Homewatch CareGivers is on a mission to:

· Preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing best-in-class in-home companion and personal care. · Provide a work environment where our CareGivers look forward to each client visit and are supported to achieve their goals both professionally and in life.

In 2022, we opened our newest location in Signal Hill serving the communities of Long Beach and Torrance, CA. Due to our rapid growth, we are adding a new position to our office operations team: Recruitment and Operations Coordinator.

The Recruitment and Operations Coordinator is a member our leadership team reporting to our Director of Client and CareGiver Services while also working side-by-side with the Agency’s Founder and CEO.

This role will have direct impact on the Agency’s ability to deliver high-quality caregiver services while participating in building an empathetic and results-oriented culture and team. Do you have a passion to help others and continually learn in order to best serve your client’s evolving needs?

• Have you been told you have a super-power for connecting people and finding solutions for their concerns?
• Are you looking for the next step in your caregiving career where you can be a part of building a best-in-class caregiving agency, lead & grow a team of caregivers and become a trusted resource in the community?

If this is you, let’s talk!

What you get to do:

The Recruitment and Operations Coordinator assists with Recruitment, Scheduling, Training, Agency Operations and is accountable to:

• Manage the Agency’s candidate flow by phone interviewing and scheduling Caregiver in person interviews, conducting reference checks and employment verifications.
• Collaborate with the Director and Agency Founder on creating a culture of Recognition and Education for the team through planning company wide meetings, reward programs and monthly CareGiver blog posts/newsletters.
• Assist the Director with Training, New Hire Orientation and New CareGiver onboarding.
• Conduct Phone Consultations with current clients to assist with developing in home care plans.
• Create and execute operational projects to ensure the Agency functions flawlessly with respect to managing supplies and logistics planning for community marketing events.
• Facilitate all guidelines for employee safety, Standard Precautions & Infection Control procedures, Emergency Preparedness and maintain confidentiality of agency, employee, and client matters.
• On call responsibilities (incl. rotating weekend coverage) as shared across the leadership team.
• Any other duty requested to maintain the operations of the business, including emergency back up for Client CareGiving Visits.

What you get:

• Full-time Flex:
  • Work 30-40 hours per week
  • Between 6-8 hours per day, across 5-6 days per week
  • Flexibility in planning your week work to align with the needs of the business
  • With strong performance and results in the role, this position can work from home up to 2 days per week
• Salary: $19.00 – 21.00 per hour
• Reimbursed $1.20 per mile driven when driving on company business
• Vacation and Sick Pay
• Company provided cell phone and computer equipment
• Retirement Plan Profit Sharing Program
• Adding medical and dental plan by year end 2023

What is required for the role:

• Availability to work minimum 30 hours/week with the needs of the business, between hours of 9am-7pm, incl. Saturdays and rotation of on-call office phone coverage nights and weekends
• Proficient in the use communication tools necessary for job (e.g. Word, Excel, PowerPoint, Teams), software applications (e.g. Practice Management and Applicant Tracking systems, video conferencing)
• Strong communication and influencing skills
• Minimum 1 year experience in recruitment for front-line, non-exempt positions. (i.e. resume review, phone screen and interview scheduling)
• Minimum 1 year experience in Home Care services or related industry (CNA is a plus)
• Proven experience learning new processes and becoming very efficient in execution
• Bilingual is a plus: Spanish, Vietnamese, Tagalog
• COVID Vaccination(s) or medical/religious accommodation, TB Tested and CA State Registry HCA # required
• CADL and insurance and availability to, occasionally, drive on company business in their own vehicle
• Availability to work minimum 30 hours per week. (as well as rotation of on-call nights and weekends)
• Ability to bend, climb, stoop, and stand an average of 5 hours per day
• Ability to lift 20-30 pounds

Key Performance Metrics for this role:

• Current CareGiver to client ratio
• No. of CareGivers trained on specialized programs
• % of billable hours to vacant shifts
• Total active CareGivers to goal
• Cost of hiring
• No. CareGivers enrolled Agency e-learning platform

COVID-19 considerations: On-going Safety training, Company sponsored high quality masks & PPE in every client home. Client Service Agreement requires client to maintain supply of disinfecting cleaning supplies & disposable gloves for the CareGivers use.

Ability to commute: Signal Hill, CA: Reliably commute as well as, occasionally, drive own vehicle on company business.

At Homewatch CareGivers, we celebrate the diversity of our team. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to Homewatch CareGivers, LLC Corporate.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.