Receptionist II Job at Holiday Inn Club Vacations
The Receptionist is responsible for serving as a representative of the company and providing a welcoming and professional first impression both on the telephone and in-person. This position is also responsible for providing administrative support as needed.
ESSENTIAL DUTIES AND TASKS:
- Answers multi-line phone system, determine the purpose of calls and direct calls appropriately and/or relay accurate messages.
- Answer questions about the organization and provide callers with address, directions and other information.
- Welcome on-site candidates, visitors, and vendors determine nature of the business and contact the appropriate individual to pick their guest up at the reception area.
- Maintain a log for tracking issues as well as the date and time of acceptable resolution. Maintain calendar for conference rooms, telephone/directory of all employees.
- Responsible for contacting the appropriate vendor/department for office maintenance or cleaning issues with regards to the facility's day-to-day operations (such as changing light bulbs, heat problems, water problems, housekeeping issues, etc.).
- Order supplies, process invoices, distribute mail, and assists with special projects as needed.
QUALIFICATIONS:
- High School Diploma or equivalent required.
- Minimum of 1-year experience in receptionist or administrative position.
- Experience answering multi-line phones.
- A clear speaking voice with a friendly and professional demeanor and etiquette.
- Excellent organization skills and attention to detail.
- Proficiency with Microsoft Office Suite - Word, Outlook, and Excel.
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