- Answer general inbound calls and place outbound calls with the goal of customer satisfaction and customer retention
- Meet and greet clients, answer any questions, help to complete documentation
- Assist project staff on special projects as requested
- Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients
- Type or generate letters and other documents as necessary
- Assist in the maintenance of the office record and filing systems
- Retrieve, log, and route correspondence (faxes, email, letters, etc.)
- Prepare outgoing or log incoming shipments
- Ensure document control of mail and project correspondence
- Perform other duties as assigned by leadership
Job Type: Full-time
Pay: $13.00 - $14.47 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Suite 100;Indianapolis, In 46220: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.