Front Desk Job description
- Act as primary Receptionist at Front Desk.
- Perform IN-BOX tasks including but not limited to:
- Process clinical correspondence, referent letters, memos, discharge summaries etc.
- Verify, Scanning and Attaching Documents
- Attend weekly supervision if requested; Administrative Team and All-Staff Meetings.
- Performs other duties of a similar nature or level as required.
- Answer all incoming phone calls in a timely and efficient manner.
- Schedule and cancel appointments as needed.
- Perform clerical duties as assigned.
- Develop and maintain positive working relations with all PPI employees and other
departments as a responsibility in fulfilling all job functions.
- Welcomes clients and visitors by greeting in person or on the telephone; answering or
referring inquiries.
- Maintains patient accounts by updating personal information.
- Process payments from clients for co-pays and testing
- Call clients to collect on co-pays
- Maintain confidentiality of all patient records
- Ensure that the waiting room environment remains quiet, calm, and welcoming and
sanitized
This job description is not intended to be all-inclusive and may be expanded to include other
duties and responsibilities that management may deem necessary from time to time.
Education: High School Graduate or equivalent.
Position Requirements:
- Previous medical office experience a plus.
- Computer experience, preferably in a Windows environment.
- Ability to operate multi-line phone line.
- Ability to handle a fast paced environment and prioritize tasks based on importance.
- Excellent communication and problem solving skills.
- Ability to work independently or as part of a team.
- High attention to detail
- Customer Service experience required
- Dependable and reliable
- Flexible and adaptable
- Quick learner
Job Type: Part Time up to 24-32 hours Monday thru Thursday. Available for Fridays if needed
for back up. Typical hours 12:30AM-6:30PM.
Pay: $16.00 - $19.00 per hour range Job Type: Part-time/Full Time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent
- Associate Degree
Experience:
- Receptionist and Front Desk: 1-2 years (Preferred)
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