Receptionist Job at LifeSouth Community Blood Centers
LifeSouth Community Blood Centers is currently seeking an individual to join our team as a Receptionist in Jacksonville, FL. This position is responsible for registering blood donors and providing excellent customer service to all LifeSouth visitors.
Who We Are
LifeSouth is a non-profit community blood bank serving more than 125 hospitals in Alabama, Florida and Georgia. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 30 donor centers, 50 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.
Our Mission
To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities.
- Answer incoming telephone calls and transfer calls to the appropriate extension or relay messages
- Collect demographic information from donors and enter data into the computer system according to approved guidelines, print Single Donation Records (SDRs) and log donation information on donor registers
- Review donor record status reports and resolve registration discrepancies according to established guidelines
- Provide the highest level of customer service towards internal and external customers
- Greet donors and visitors and direct them to the appropriate area in the facility
Minimum Qualifications
- High school diploma or GED
- Ability to work both independently and as a team member
- Ability to organize and complete multiple assignments with precision and quick turnaround
- Knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- Ability to follow moderately complex oral and written instructions
The Ideal Candidate Will Possess
- One to three months of related experience
- Experience with records management, business telephone systems, data entry and customer service
Our Benefits
- Generous Paid Time Off (PTO) plan with opportunity to earn up to 200 hours per year
- Health, dental, vision insurance available after 60 days
- Supplemental Insurances including life, cancer, accident and disability
- Health Savings Account (HSA) with employer match each pay period
- Retirement plan
- Wellness program with incentives and HSA rewards
This is a full-time position. Starting salary range is $12.50 - $13.75 an hour. Background check and drug test required. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco-Free Workplace.
The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.
LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, transgender status, gender identification, disability, status as a protected veteran, national origin, color or any other classification in accordance with federal, state and local statutes, regulations and ordinances. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA).
If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.
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