Receptionist

The Kelly Law Team is a well-established Personal Injury Law Firm in Downtown Phoenix. We have been defending the rights of clients with compassion and diligence since 2011. Our team focuses on aggressively fighting to protect those who have been injured by others. The Kelly Law Team primarily works toward gaining full compensation for those injured in automobile accidents, slip and falls, dog bites, and work-related accidents. We strive to provide a high caliber of legal representation and customer service to all of our clients. The Kelly Law Team strives to protect those injured or victimized by the most serious accidents or negligence of others. We treat our clients and our staff with respect, integrity, and compassion. The Kelly Law Team is one of the leading Phoenix personal injury law firms that ensures that we are advocates for our clients at every step in the process.

OPPORTUNITY

The Kelly Law Team is seeking a highly-motivated, well-rounded, knowledgeable Receptionist/Legal Secretary to work in its personal injury litigation practice. This is an exceptional opportunity for a passionate individual to handle a variety of tasks associated with the representation of clients. The candidate should possess a desire and ability to succeed in a busy environment while supporting the practice area. In both aspects of this position, you will be answering phones, making outbound phone calls, drafting correspondence, completing data entry, sorting mail and filing. We are looking for an individual who wants to be part of a positive and busy law practice where customer service is a central theme in the practice.

Your previous experience should demonstrate an ability to adapt to your surroundings. Although responsibilities will primarily concern customer service, answering the phones, and data entry, a willingness to do additional work when asked will be required.

We are looking for a candidate with years of proven customer service skills, especially over the phone. As our receptionist, you will be the first point of contact to clients, insurance adjusters, potential clients and others. This is often the most important position as the receptionist will be creating the first impression.

If you have excellent customer service skills with years of experience answering the phone, we would love to hear from you, even if you have never worked at a law firm as we are willing to train.

QUALIFICATIONS

A successful candidate will have the following:

Required

• Associates Degree or 2 years closely related work experience
• 2 years minimum office setting experience
• 2 years minimum data entry experience
• 2 years minimum experience with multi line phone system
• 2 years minimum customer service experience
• Computer proficiency required
• An interest in working in a fast-paced environment
• Ability to work proactively, independently and with a team
• Demonstrate strong analytical, writing and communication skills
• Professional, highly motivated and detail-oriented
• Friendly, courteous, pleasant and professional demeanor

Preferred - but not required as the firm is willing to train the right candidate

• Previous legal/personal injury work experience
• Associates Degree in a related field
• 1 year experience in the legal field
• Bilingual (English/Spanish)

Compensation is based on previous applicable experience. Our firm offers a comprehensive benefits package including excellent health insurance at a low cost to the employee, as well as short-term and long-term disability insurance, life insurance, dental insurance, vision insurance, and a gym membership at no cost to the employee. Employees are also rewarded with bonus programs and generous paid time off. Benefit offerings for positions other than full-time may vary.

This is a full-time position with hours of Monday – Friday, 8:00 to 5:00.

APPLICATION

If you meet the above qualifications and are interested in thriving in a team environment, we encouraged to apply immediately. Applications will be kept strictly confidential. All applications will be reviewed on a rolling basis and the position will be offered to the most qualified candidate.

Required to apply:

• Resume
• Cover letter including the following:
• Desired Base Salary
• References (Name, Phone, Email and Association)
• Date Available to Start

Please note, firm does not pay for relocation costs.

Job Type: Full-time

Salary: $35,500.00 to $40,000.00 /year

Experience:

• Legal/Law Firm: 1 year (Required)
• Office Skills: 2 years (Required)
• data entry: 2 years (Preferred)
• Multi-Line Phone System: 2 years (Preferred)

Education:

• Associate (Preferred)

Language:

• English & Spanish (Preferred)

Work authorization:

• United States (Required)

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Phoenix, AZ 85004: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Personal injury law: 3 years (Preferred)

Work Location: One location

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