Under supervision of the Renewal Unit Supervisor, with some latitude for independent judgment and decision-making and in accordance with agency policies/procedures and federal/state regulations, reviews eligibility for and recommends renewal of LINC subsidies for program participants.
This new organizational area is an integral part of the mayor’s initiative in preventing and addressing homelessness and housing stability in the City of New York. The Homelessness Prevention Administration (HPA) operates the Agency’s Living IN Communities (LINC) program. The goal of this program is to facilitate, coordinate and expedite the rapid transition of homeless families from temporary accommodations into permanent housing, as well as prevent a return to homelessness by providing comprehensive aftercare services.
HPA/RAP LINC Program is recruiting for two (2) Job Opportunity Specialist to function as LINC Renewal Workers, who will:
Coordinate the annual renewal of LINC subsidies for subsidized tenants from the initial outreach to the final determination and notification of the tenant and landlord; completes or coordinates mailing and all other manners of outreach to landlords and tenants.
Review renewal packets, analyzing the contents for adherence to the LINC renewal guidelines and making preliminary renewal determinations.
Coordinate the renewal re-budgeting process, including document review, budget calculation, tenant notification and subsidy payment adjustments.
Respond to questions from tenants, landlords, aftercare providers, HRA staff, and advocates regarding the LINC program and renewal process in general and regarding specific cases in need of assistance.
Ensure that after care referrals are made when tenants or landlords are in need of assistance with the renewal process.
Enters data regarding outreach, renewal, and outcomes into Agency data systems in a timely and accurate manner. Utilizes multiple Agency and City data systems to retrieve and verify information that is critical to the renewal process.
This new organizational area is an integral part of the mayor’s initiative in preventing and addressing homelessness and housing stability in the City of New York. The Homelessness Prevention Administration (HPA) operates the Agency’s Living IN Communities (LINC) program. The goal of this program is to facilitate, coordinate and expedite the rapid transition of homeless families from temporary accommodations into permanent housing, as well as prevent a return to homelessness by providing comprehensive aftercare services.
HPA/RAP LINC Program is recruiting for two (2) Job Opportunity Specialist to function as LINC Renewal Workers, who will:
Coordinate the annual renewal of LINC subsidies for subsidized tenants from the initial outreach to the final determination and notification of the tenant and landlord; completes or coordinates mailing and all other manners of outreach to landlords and tenants.
Review renewal packets, analyzing the contents for adherence to the LINC renewal guidelines and making preliminary renewal determinations.
Coordinate the renewal re-budgeting process, including document review, budget calculation, tenant notification and subsidy payment adjustments.
Respond to questions from tenants, landlords, aftercare providers, HRA staff, and advocates regarding the LINC program and renewal process in general and regarding specific cases in need of assistance.
Ensure that after care referrals are made when tenants or landlords are in need of assistance with the renewal process.
Enters data regarding outreach, renewal, and outcomes into Agency data systems in a timely and accurate manner. Utilizes multiple Agency and City data systems to retrieve and verify information that is critical to the renewal process.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college; or
2. A four-year high school diploma or its educational equivalent and two years of full-time satisfactory experience in social/human services, call centers, customer service, or a related setting performing either:
a. Interviewing, determining eligibility for and/or providing client benefits and services; or
b. Interviewing, determining eligibility for and/or providing employment planning and counseling services involving job development, skills assessment, and employment placement or other economic opportunity programming.
3. College credit from an accredited college may be substituted for this experience on the basis of 30 semester credits for 6 months of work experience.
2. A four-year high school diploma or its educational equivalent and two years of full-time satisfactory experience in social/human services, call centers, customer service, or a related setting performing either:
a. Interviewing, determining eligibility for and/or providing client benefits and services; or
b. Interviewing, determining eligibility for and/or providing employment planning and counseling services involving job development, skills assessment, and employment placement or other economic opportunity programming.
3. College credit from an accredited college may be substituted for this experience on the basis of 30 semester credits for 6 months of work experience.
Additional Information
**LOAN FORGIVENESS
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the programs other requirements.
Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.
In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees' Retirement System);
401(k) and ROTH Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DSS/HRA/DHS qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the programs other requirements.
Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.
In addition, the Human Resources Administration/Department of Social Services offers competitive salaries and the following benefits:
Generous Pension Plans (The New York Employees' Retirement System);
401(k) and ROTH Retirement Savings Programs;
U.S. Savings Bonds Flexible Spending Program;
Health Benefits, Dental, Vision Coverage, Prescription Drug Program;
Training and Professional Development;
Opportunity for Scholarship; College Savings Program;
Paid Holidays and Generous Annual Leave
To Apply
IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
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55-a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.
Hours/Shift
9pm-5pm and 10am-6pm (1 hour flex)
Residency Requirement
New York City Residency is not required for this position
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