Job Title: Quality Tech

Department: Plant Quality

Reports to: Manager, Quality

Essential Accountabilities: the position incumbent ensures, that

• Assist other Quality Staff
• Assist with monitoring quality of product/processes, quality audits, document control/updating, analyzing/tracking defects, maintaining quality system, writing work instructions and other items as needed.
• Check shipping racks for damaged and if damaged label and prepare for sending back to customer for repairs
• Communicate with programmers and production any welding problems
• Compare product with parts list or sample model to ensure completion of assembly. Ability to read and understanding product blueprints.
• Examine material or product for weld defects such as cracks, pits, and incomplete welds.
• Pack and band shipping containers
• Pack for shipping
• Perform weld certifications
• Perform weld etches according to company weld standards
• Prepare all parts for packing(labeling and foam covers)
• Prepare Shipping Documents
• Perform weld macro analysis to compare weld parameters against customer/EETAM standards and provide feedback accordingly. This includes cutting, grinding, polishing and other sample preparation (as required)
• Read drawings to verify parts are prepared correct
• Reject defective parts, and marks type of defect on part, container of parts, or inspection tag.
• Supports and promotes EETAM core values, Environmental, Health and Safety Policy and Quality Policy.
• Understand basic weld principles
• Use of Pax-It software and database to maintain accurate records of weld inspections
• Use of PowerPoint and Excel
• Use SAP to look up customer call-offs
• Verify specified dimensions of product or material.(Understanding Gages)
• Verify welding of all set-up parts and program changes as well as verify weld characteristics such as weld lengths
• Work with chemicals

Secondary Accountabilities: the position incumbent ensures, that

• Conduct all business related activities for, and on the behalf of, Eberspaecher within the limits of applicable local, state, and federal legal requirements.
• Provide support to, and compliance with, all local and corporate Eberspaecher Health, Safety & Environmental (HSE) policies, procedures and other HSE related requirements.
• Quality - Demonstrates accuracy and thoroughness and follows all EETAM polices related to TS16949 and ISO 14001; looks for way to improve and promote quality.
• Other duties as assigned.

Requirement Profile:

Professional Background / Basic Qualification / Work Experience:

• High school diploma or general education degree (GED).
• Minimum three years related experience and/or training.
• Must be able to use calipers, plasma cutter, belt sanders, and other manufacturing equipment.
• To perform this job successfully, an individual must be proficient in Microsoft Office.
• Weld certification preferred.
• Forklift certification required.

Technical Expertise:

• Ability to apply mathematical concepts and operations, including calculations, percentages, etc.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and write simple correspondence.
• Analytical- Synthesize complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Knowledge of continuous improvement of products for manufacturability.
• Knowledge of federal and state regulations.
• Strives to continuously improve expertise, knowledge and skills.

Methodical Competence:

• Ability to handle multiple tasks smoothly in situations containing a moderate level of stress.
• Ability to maintain a safe and clean work environment.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• The ability to follow-up on projects and ensure all items are completed on time with all necessary data required and supporting documentation.
• Dependability - Follows instructions, responds to management direction.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Interpersonal Competence:

• Ability to be self-motivated and to work with minimum supervision.
• Ability to effectively present information to customers, supplier, coworkers and management.
• Ability to respond to common inquiries or complaints.
• Ability to work as a Team Member towards overall company objectives. Teamwork – Contributes to building a positive team spirit.
• Communicate and present proper information to customers, clients, and other employees of the organization.
• Customer Service – Ability to manage difficult customers Responds promptly to their needs; Responds to requests for service and assistance; Meets commitments.
• Initiative- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation- Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets other’s attention.
• Interpersonal skills-Focuses on solving conflict.
• Judgment - Displays willingness to make decisions based on gathered facts; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process, Makes timely decisions.
• Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings.
• Professionalism - Reacts well under pressure; Treats others with dignity, respect and consideration.

Supervisory Competence:

Working Conditions:

• This position involves working indoors around mechanical and hazards, fumes, irritants, with exposure to cold, heat and high noise levels under adverse conditions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.

Physical Requirements:

Sits: Occasionally .25 - 2.5 hours daily

Stands: Frequently 2.5 - 5.5 hours daily

Walks: Frequently 2.5 - 5.5 hours daily

Drive: Occasionally .25 - 2.5 hours daily

Lift/Carry 0-10 lbs.: Frequently 2.5 - 5.5 hours daily

Lift/Carry 10-20 lbs.: Frequently 2.5 - 5.5 hours daily

Lift/Carry 20-50 lbs.: Occasionally .25 - 2.5 hours daily

Lift/Carry 50- over 100 lbs.: Never

Reach Above: Occasionally .25 - 2.5 hours daily

Bend/Stoop: Occasionally .25 - 2.5 hours daily

Use Hands for Pushing/Pulling: Frequently 2.5 - 5.5 hours daily

Use Hands for Manipulations: Occasionally .25 - 2.5 hours daily

Stress Level of Job: Low

The statements herein are intended to describe the general nature and level or work being performed by employees, and are not constructed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Further, they do not establish a contract for employment and are subject to change at the discretion of Eberspaecher North America, Inc.