Quality Assurance Specialist - Suites at Fall Creek Sales Center Job at Hilton Grand Vacations
Are you excellent at reviewing information? Do you possess an eye for detail? Then the Quality Assurance Specialist role is a perfect fit for you.
In this role you will review sales to verify and ensure that all sales packages are accurately sold to highly qualified guests who have purchased a Hilton vacation package. Here are some of the other functions of this role.
- Ensure all information relayed to the guest is complete and accurate based on scorecard metrics
- Prepare and provide accurate data that is accurately documented in systems to build reports that will better support the teams
- Thoroughly review calls to ensure that the correct expectation is set for our guests and that there is no misleading information during the call
- Effectively communicate your findings with your fellow team members as well as your management
- Handle time optimally to punctually attend daily team meetings, training sessions, and company appointments
Do you have these skills?
- High School Diploma or equivalent
- Excellent written and interpersonal skills
- Computer literate with excellent typing skills, 10-key preferred
- Proficient with Microsoft Office including Excel and Outlook
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
HGV now offers Day One Team Member Benefits!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.