Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving policyholders' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we have always defined success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking a Quality Assurance Analyst I to join our team!

The individual in this role will have the opportunity to test and implement low-impact software application modifications in a collaborative setting with guidance from others.

This role:

• Collaborates with various team members in troubleshooting application issues.
• Participates in work refinement and estimation processes with the product team.
• Prepares and executes testing on all new and modified code.
• Works with product and change control teams to ensure quality deliverables that provide customer value.
• Creates and maintains documentation that the product team or company defines as important.
• Ensures timely delivery of projects and tasks and communicates delays and roadblocks with team and leadership as needed.
• Collaborates with the product team to test application modifications based on routine application modifications and collaboratively defined requirements.
• Creates, executes, and ensures maintenance of manual tests in all stages of application testing.
• Solicits test reviews.
• Identifies opportunities for process improvement.
• Follows along with troubleshooting, issue reporting, resolution, and communication of urgent production issues.
• Performs special projects and other duties as assigned.

What is a must have?

• Good mathematical, analytical, and problem-solving skills.
• Ability to work independently and carry out assignments to completion.
• Strong attention to detail and quality.
• Demonstrated basic organizational and prioritization skills.
• Proven ability to collaborate effectively with all product team members.
• Demonstrated basic knowledge of relevant Agile testing methodologies at product team level.
• Ability to communicate clearly and effectively both verbally and in writing with technical and non-technical audiences at product team level.
• Relevant education or training (e.g., bachelor’s degree, associate degree, bootcamp certificate).

What will our ideal candidate have?

• Quality Assurance certifications.
• Guidewire education and certification.

Compensation overview

The targeted hiring range for this role is $62,262 - $76,098 annually. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest assets. Nearly half of our employees choose to stay at Western National for ten years or more!

Currently ranked as the 37th largest private company by revenue in Minnesota (Minneapolis-St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National was also named a Star Tribune Top Workplace in 2021 and 2022. The Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full time employees a significant Total Rewards Package, including:

• Medical insurance Plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flex Spending Accounts (FSA)
• 401(k) Plan (plus company match)
• Wellbeing Program, including onsite fitness studio
• Time Off – including vacation, volunteer, and holiday pay
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk & Insurance Education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, with includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.