Role Summary

As a Project Manager in AI, you are responsible for the day-to-day management of one or more complex AI programs. This role requires class-leading customer engagement involving strong written and verbal communication skills. Collaboration with multiple locations and cross-functional teams will be key to maintaining and improving customer satisfaction, revenue and margin.

Main Responsibilities

• Recognize Customer needs and proactively focus on fulfilling these needs through innovative thinking and collaboration with internal technical, production, quality and management teams.
• Be aware of, and actively seek out opportunities for increasing program revenue.
• Review customer satisfaction regularly and focus on meeting and exceeding customers' expectations.
• Ability to empathize and respond to customers' needs, problem-solving skills.
• Collaborate with our Sales team to ensure Customer Retention and Growth.
• While working with our off-shore teams, plan and monitor projects to meet deadlines, quality and budget requirements; focus on continuous improvements and cost saving measures.
• Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
• Own and maintain project financials, including revenue recognition, revenue forecasting and billings.
• Optimization through Automation - providing innovative technical solutions to improve process workflows.
• Ability to function effectively in a fast-moving, rapidly changing environment.
• This role may also manage project coordinator(s) assisting with projects.

Minimum Requirements

• 2 - 3 years' experience as a Project Manager, ideally in Machine Learning or similar environment/domain.
• 2 -3 years of experience in Data Collection projects.
• Experienced in project finances (budgets, P&L, GM).
• Top-class communication skills, both written and verbal.
• Strong customer service, negotiation and problem-solving skills.
• Strong interpersonal and leadership skills.
• Experience in data collection and crowd is a plus.
• Ability to function productively and proactively in a fast-moving environment.
• Ability to deal effectively with ambiguity while ensuring that challenging delivery timelines are met.

APPLY TODAY!

When applying, please send us your complete resume in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, or protected military or veteran status.

Job Types: Full-time, Permanent

Salary: $86,400.00 - $108,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote

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