Program Manager-ST Management Job at Stolt-Nielsen
What do we need you to do?
- Lead and project manage the Winning Together Program in Stolt Tankers Commercial team. This includes integrating the value propositions into the day-to-day management of the business;
- Use your expertise and knowledge of commercial processes to help determine the right future design which can be deployed across our business;
- Support the Winning Together workstream and initiatives through the design, build and test phases;
- Lead the delivery of our service transformation program to customers, to help create a sustainable model for the future, focusing on systems and developing operational capability across the team;
- Translate the voice of the customer into functional improvements;
- Help establish Key Performance Indicators to measure improvements;
- Use data to measure the effectiveness of existing business processes to develop sustainable, repeatable and quantifiable business process improvements;
- Educate our commercial team in customer-centric practices;
- Work with the Winning Together team to carry out analyses and benchmark best practices that can be applied;
- Further improve and update our service offerings and translate these into concrete service offerings for our customers.
Education and experience:
We are looking for a Customer Centricity Program Manager who truly understands customer centricity and who has experience with lifting a customer centricity program. Do you have proven experience leading commercial change initiatives that deliver tangible business value? Are you are strong collaborator who seeks to understand and work together to achieve collective goals. If you recognise yourself in our vacancy and are open to a new challenge, we look forward to receiving your resume and motivation letter. Please note that a Predictive Index assessment will be part of the recruitment process.
Stolt-Nielsen Limited is a long-term investor and manager of businesses focused on opportunities in logistics, distribution, and aquaculture. The Stolt-Nielsen portfolio consists of its three global bulk-liquid and chemicals logistics businesses – Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI).
Stolt Tankers operates a fleet of 152 sophisticated chemical tankers, providing safe, reliable, and high-quality global transportation services for bulk liquid chemicals, edible oils, acids, and clean petroleum products. Its deep-sea fleet is seamlessly integrated with Stolt Tankers’ regional fleets in Europe, Asia and the Caribbean, and inland barging services in Europe and the Gulf Coast of the US. Stolt Tankers is a division of Stolt-Nielsen Limited.
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