DESCRIPTION

Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Spokane Community College (SCC) is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, and Republic. More information about relocating to/living in Spokane is available here: http://ccs.spokane.edu/Working-for-Us/Relocation-and-Living-in-Spokane.

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Assessment and Testing Coordinator in the Student Services Division at Spokane Community College.

GENERAL DEFINITION

Under general direction of the Testing Center Manager, this position is responsible for the coordination of assessment and testing at Spokane Community College (SCC). This position will maintain testing schedules, administer tests, disseminate information about SCC testing services, maintain records, prepare reports, and assist with training and directing the work of part-time employees and work-study students assigned to the SCC Testing Center. This position may also assist with other duties within the Testing Center such as reception desk duties, as well as working nights and weekends as required.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• 
  Coordinate the day-to-day operations of SCC's proctored testing services including GED and certification testing. Tasks include: scheduling, processing proctoring requests, and administering online and paper exams, and ensuring all policies and procedures for administering tests are followed. *
• Communicate with testing companies to establish testing schedules, ensure the proper implementation of policies and procedures, and enroll new proctors. *
• Troubleshoot technical issues, test software on computers, coordinate with testing companies' technical support departments and SCC Information Technology to solve problems with testing software and hardware, and assist with coordinating technology upgrades. *
• Process vouchers and testing invoices, depositing funds appropriately. *
• Create and generate testing reports as needed/required. *
• Train and direct proctors and work-study students to ensure the smooth operation of proctored testing. *
• Track budgets ensuring appropriate allocation of budgets/monies. Inform supervisor of budgeting issues as needed. *
• Compose written informational documents distributed to the public that assist testers, students, faculty and staff in the understanding of the assessment process. *
• Input information into databases and maintain files and records in compliance with the requirements of testing companies and following appropriate college retention rules and regulations. *
• Attend appropriate meetings and trainings related to testing initiatives and procedures including organizing training seminars to address staff and student needs. *
• May assist at the front desk and with the scheduling and administration of other tests. *
• Assist with referring students to appropriate faculty and programs upon completion of testing. *
• Model professional decorum and mutual respect in all personal interactions. *
• Support and advance the CCS strategic plan, and perform related duties as required. *

• Indicates this is an essential duty.

This position is designated a bargaining unit position.

COMPETENCIES & OTHER REQUIREMENTS

REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)

• 
  Strong customer service skills.
• Strong verbal and written communication skills.
• Ability to understand and accurately apply complex policies.
• Ability to learn and consistently follow complex procedures.
• Experience with spreadsheets, database and word processing software.
• Awareness of, and sensitivity to, the needs of a diverse population.
• Ability to manage competing tasks and maintain attention to detail in a fast-paced environment.
• Ability to work independently.
• Ability to maintain confidentiality.
• Ability to work cooperatively with other college departments and individuals in order to ensure proper coordination of services between departments.
• Ability to work a flexible work schedule which includes evenings and weekends.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the mission, values, goals, objectives and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity and inclusion.

PREFERRED COMPETENCIES (DESIRED QUALIFICATIONS)

• Associate degree or higher from an accredited institution.
• Knowledge or experience with student information systems (i.e., PeopleSoft, Ellucian, Banner, etc.).
• Experience administering assessments including prevention of academic dishonesty and ensuring test security.
• Experience in a testing/assessment, student services, or related environment in higher education.

CONDITIONS/TERMS OF EMPLOYMENT

TOTAL COMPENSATION WITH BENEFITS: $54,078.

Total compensation is an estimate based upon adding the following amounts together:

• 
  Base compensation of $37,152, plus
• Current employer-paid health and related benefit contribution rates, plus
  • Click here for a full list of benefits.
• Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.
Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Visual focus and strain.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Work in an environment of frequent interruptions and distractions.
• Move up to 25 lbs. occasionally.
• Occasional kneeling, stooping, crouching, crawling, and climbing.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12-months, 40-hours a week).
• 6-month probationary period; may be extended up to 12 months.
• This position is overtime eligible.
• Criminal background check required.
• May be required to work alternate shift.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• 
  CCS online application.
• Cover letter addressing your qualifications as applied to the responsibilities of this position. *
• Comprehensive resume. *
• Names, addresses, and telephone numbers of three professional references.*
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category. Please direct all inquiries regarding compliance with access, equal opportunity and/or grievances to the Chief Administration Officer, Community Colleges of Spokane, 501 N. Riverpoint Blvd., PO Box 6000, MS 1004, Spokane WA 99217-6000 or call 509-434-5037; WA Telecommunication Relay Services (TRS) 1-800-833-6384 or 7-1-1.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Confederated Tribes of the Colville Reservation and the Kalispel Tribe. The CCS Pullman Center operates on the WSU campus and is located on the ancestral homelands of the Palus people and on the ceded lands of the Nimíipuu (Nez Perce) Tribe.

We pay our respect to tribal elders both past and present as well as to all indigenous people today. This land holds their cultural DNA and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is no longer a condition of employment.