Program Compliance and Termination Hearing Representative, for the Division of Property Management & Client Services Job at NYC Careers

NYC Careers New York, NY 11201

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

  • We maintain building and resident safety and health
  • We create opportunities for New Yorkers through housing affordability
  • We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion—the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.



Your Team:

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the city, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.

Your Impact:

As the Program Compliance and Termination Hearing Representative, for the Division of Asset Management, Property Management & Client Service, you will conduct Administrative Conferences with shelter clients found not to follow Emergency Housing Services rules & regulations.

Your Role:

Your role as Program Compliance and Termination Hearing Representative will be to provide reviews, make assessments, and identify shelter clients who require close monitoring.



Your Responsibilities:

  • Discuss with shelter case management individual cases where it has been determined a termination hearing may be a viable option.
  • Prepare cases for a termination hearing, interview staff, create hearing evidence booklets, schedule administrative termination hearing, request hearing officers, depose witness, and prepare affidavit of serve for clients.
  • Perform quarterly client record and database examinations.
  • Perform Family Living Center facilities by inspecting client records, visit apartments, examine client accessible computer rooms and children’s recreation accommodations.
  • Perform Single Room Occupancy hotels by inspecting rooms, bathroom/kitchen facilities and other accommodations being offered. Conduct a records review at EHS seeking uniformity, clarity, relevance, and accuracy.
  • When needed, contact property managers for the purpose of verifying tenancy, possible evictions prior to vacate, and/or the surrendering of rights with financial payouts.
  • Contact property managers who deny shelter clients re-entry to their repaired vacated apartments.
  • Assist EHS Intake unit as needed.
  • Provide intervention assistance for case managers who have identified clients refusing to actively seek permanent housing, submit requisite documentation, or engage weekly with manager
  • Create documents and forms using Microsoft Excel.
  • Perform intake assistance offsite during large emergencies

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

  • Bachelor’s Degree
  • 5+ years background experience working with homeless/service needy population
  • Strong negotiation and government contracting management skills
  • Strong organizational, time management, reporting and tracking skills
  • Strong writing and communication skills
  • High computer literacy, strong Excel skills
  • Extensive knowledge of NYC programs, resources, services, and service providers in homelessness and housing fields
  • Ability to make critical decisions in challenging situations
  • Strong client engagement skills
.

Additional Information

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

In addition, the Department of Housing Preservation & Development offers competitive salaries and the following benefits: Generous Pension Plans (The New York Employees' Retirement System);
401(k) and Roth 457(k) Retirement Savings Programs; U.S. Savings Bonds Flexible Spending Program; Health Benefits, Dental, Vision Coverage, Prescription Drug Program; Training and Professional Development; Opportunity for Scholarship; ‘College Savings Program; Paid Holidays and Generous Annual Leave.

HPD's vision is to promote strength and diversity in our workforce and an inclusive and equitable work environment.

To Apply

Apply online

Public Svc Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

Work Location

100 Gold Street

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.



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