Dealership:

Lithia Farmington Hills CJDR

Business is thriving and that means we're hiring! We're looking for motivated and enthusiastic professionals to join our winning team! And that's where you come in!

Responsibilities :

• Schedule shop work as efficiently as possible in accordance with dealership policy
• Responsible for increased production of all service teams
• Manages and oversees the quality control process and technicians, QC logs
• Inspect and sign off on all required warranty repairs to ensure compliance
• Working with Warranty Administration review all repeat repair concerns to establish new protocol to ensure customer satisfaction and meeting Manufacturer expectation
• Provide weekly review of fixed right visit scores and VIN review and report to management team with action plan
• Provide and track daily shop production reports which should be provided to team leaders and management staff daily
• Ensure that technicians follow warranty material disposition procedures
• Administer safety and housekeeping policies and procedures
• Review hard copies turned in by technicians to ensure that assigned work has been completed properly
• Spot-check repairs to assure quality and timely completion
• Maintain proper training in the operation of service equipment (i.e. lifts and hoists)
• Ensure all technicians are certified and trained according to manufacturer requirements
  

Qualifications:

• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations
• Basic Computer skills
• Acceptable driving record and a valid driver's license in your state of residence
  

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.