Product Strategist II/III Job at Navy Federal Credit Union

Navy Federal Credit Union Vienna, VA 22180

YOUR LIFE'S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.


What’s Important to You Is Important to Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.


Don’t take our word for it.

  • Military Times 2021 Best for Vets Employers
  • WayUp Top 100 Internship Programs
  • Forbes® 2022 The Best Employers for New Grads
  • Forbes® America's Best Employers
  • Newsweek Top 100 Most Loved Workplaces
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For®
  • Computerworld® Best Places to Work in IT

Basic Purpose

To assist business unit management in developing and executing action plans, department policies, standards, and processes to optimize resources while ensuring focus on strategic, financial, and member service goals. Work with internal and external stakeholders to plan, deploy, and measure the effectiveness of marketing. Monitor and anticipate industry shifts to ensure business unit’s products and services remain well positioned among their competitive sets. Evaluate the portfolio to identify opportunities to improve Navy Federal programs, products, and services. Apply broad functional knowledge and expertise to improve the performance of product campaigns and initiatives. Maintain an understanding and working knowledge of the functions, processes, and systems of other cognizant business units. Work on complex issues requiring knowledge of organizational objectives and competing priorities.

Responsibilities:

  • Provide strategic analysis, recommendations and help influence key decisions by senior department leadershipregarding technology and financial market trends, and competitive analysis regarding identification of thedepartment’s strengths, weaknesses, opportunities, and threats
  • Utilize performance measurements and indicators to identify areas for improvement; develop process improvementplans for each performance indicator or area identified
  • Develop action plans for conducting internal analyses and collaborate with business partners to identify root causesfor operational gaps and establish solutions
  • Identify and communicate changing trends as identified through analysis
  • Ensure effective initiative management from inception through implementation
  • Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
  • Build financial forecasts, cost analyses, and Front Office reports to support and facilitate business decisions
  • Serve as subject matter expert regarding product functions and how they relate to other products and services
  • Collaborate with key partners in development and delivery of solutions
  • Collaborate with Member Research & Intelligence (MRID) and Product Marketing to compile/integrate andsummarize data and key performance indicators used to create email campaign strategies to improve business results
  • Participates in complex interdepartmental initiatives of significant business risk & impact
  • Lead small initiatives or participate in portions of large/complex scoped marketing projects with guidance fromsenior staff and/or management
  • Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership andguidance to ensure successful implementation of business unit projects
  • Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
  • Perform other duties as assigned

Qualifications: – All required unless otherwise noted

  • Bachelor's degree in Business, Finance, or related field or combination of training, education and experience
  • Advanced knowledge of products, services, processes, requirements, and systems related to the business unit
  • Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services
  • Advanced knowledge of banking/financial industry trends, products and services
  • Effective skill in strategic thinking to write/develop comprehensive marketing plans
  • Basic skill in building strategic and execution-focused plans and alliances with partner leadership
  • Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems
  • Experience in collaborating across organizational boundaries and building partnerships across various functions
  • Experience in leading large projects/initiatives which have business risk and impact
  • Skill in producing desired results and achieving goals and objectives
  • Experience in Demonstrated track record of managing multiple initiatives and meeting changing requirements and priorities to accomplish objective
  • Skill using innovative thinking to solve problems and facilitate the decision-making process
  • Effective verbal and written communication skills
  • Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
  • Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
  • Effective skill in the use of PCs and related software packages
  • Desired – Master's degree in Business, Finance, or related field or combination of training, education and experience
  • Desired – Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit
  • Desired – Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
  • Desired – Experience in working with leadership and management in diverse and complex operational environments

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Headquarters - 820 Follin Lane Vienna, Virginia 22180
Greater Pensacola Operations - 5550 Heritage Oaks Drive Pensacola, FL 32526
Winchester Operations Campus - 141 Security Drive Winchester, VA 22602

The salary range for this position is: Level II $31.00 - $48.50 hourly
Level III $74,400.00 - $127,200.00 annually

Navy Federal Credit Union assesses market data to establish pay ranges that enable us to remain competitive. You are paid within the pay range, based on your experience, location, and market position.

Close date: 04/14/23


Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.




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