About The Pasha Group
Serving customers since 1947, The Pasha Group is a family-owned diversified global logistics and transportation services company. The Pasha Group’s Mission is to be a leader in providing customized, cost-effective and profitable value-added services to the automotive, maritime, and relocation industries through the integration of Pasha’s network of global logistics entities and strategic partners. Our continuing investment in our employees, technology, facilities and equipment enhances our productivity, leading to increased quality and profitability, for Pasha and for our customers, whose satisfaction is fundamental to our business. Our name stands behind every move.

Why work at The Pasha Group?
Our culture fosters individual talent, mutual trust and lifelong learning. We support our people so they can master their career journeys, go further, reach higher, and realize their greatest potential.

• Various career paths
• Career development
• Flexibility and Hybrid work schedules
• Digital learning platform with tuition reimbursement
• Serving communities where we work and live

Compensation and benefits for full time positions:

• Competitive compensation based on experience and qualifications.
• Medical, Dental, Vision, and Life Insurance programs
• Employer Paid Short & Long Term Disability Insurance
• Commuter benefit program
• Flexible spending accounts
• 401K with a Profit Sharing Plan
• Wellness Program
• Employee discount programs
• Paid Volunteer Time at Company-Sponsored Events in the Community

Here's more about the job:

The Business Process Manager drives comprehensive outcome-driven process design solutions, analysis, and coordination with a high level of business fluency for the optimization and continuous improvement of existing business process.

Primary Objectives

• Design, facilitate, and drive achievement of required system and process outcomes. Apply practical change management principles to ensure sustained adoption of processes and practices.
• Monitor, measure, and constantly improve and develop the process and system tools that support operations and transactions processes.
• Conduct solution planning, perform gap analysis on business need to capabilities, identify gaps and deficiencies in processes, and leverage enterprise service capabilities.
• Develop organizational tools and methods to track, communicate, and substantiate continuous improvement initiative projects.

Duties and Responsibilities

• Continuously collaborate with business and stakeholders to analyze new and current business needs, solicit and develop requirements detail, and design business solutions that enable the business area to achieve its objectives
• Direct and coordinate execution of critical projects, identification of inter-dependencies and risk components, progress communication, coordination, and collaboration across teams.
• Provide regular communication of objectives, progress, feedback, and roadblocks to team members; escalate to senior management as appropriate.
• Plan and deliver solutions that are clearly documented, have traceability to business objectives, and are in line with business priorities while aligning these solutions with long-term technology capabilities.
• Prepare and present market analysis, business cases, feasibility studies, project management, project requirements, definition and planning as relevant to our industry and in consideration of solutions to meet current business needs and to deliver real business value.
• Partner with business leaders in a variety of problem solving activities and evaluations of short and long-term business challenges.
• Directly and/or indirectly manage teams leading foundational process implementations or changes to existing business processes.
• Build and grow trusting and credible relationships with key internal and external stakeholders to facilitate effective communication.
• Use process and system use competency to provide support in the re-engineering of processes.
• Facilitate exploitation of ‘Business Intelligence’ – data warehouse reporting opportunities needed for support of business or technical/EDI systems.
• Evaluate system functionality, working with customer to establish requirements and aids the process of managing enhancement requests with in-house, purchased, and third party tools.
• Complete consistent, formal tracking and reporting of priority changes and their potential impact.
• Understand and translate business process and goals into reporting requirements; enable formalized metric tracking and reporting and data-driven decision-making, process improvement and process controls.
• Conduct regular training; develop and publish validated training materials and user guidance as needed.
• May directly or indirectly manage staff or teams supporting business processes and business process change exercises.
• Other duties as assigned.

Required Education

• Bachelor's degree in Business, Management Information Systems (MIS), or related field or equivalent combination of coursework and experience in a directly related field.

Required Work Experience

• 5+ years of business process design or management experience including software adoption and best practices
• 4+ years of maritime and/or logistics industry experience

Preferred Work Experience

• Experience with Vilden, Inform, TMW TruckMate, Terminal Operating Systems (N4, Tideworks, etc) or Trinium preferred

Travel Requirements

Est. Amount-Brief Description

50%Must be able to travel independently to U.S. locations including Hawaii.

Must be fully vaccinated against COVID-19.

The Pasha Group is an EOE/AA Employer – Minority/Female/Veteran/Disabled/and other Protected Categories. #ZR