Plumbing Manager Job at Abacus Plumbing, Air Conditioning and Electrical
Abacus Plumbing, Air Conditioning and Electrical Austin, TX 78758
Overview:
What’s In It For Me?
Abacus is currently seeking a Plumbing Operations Manager to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Plumbing Operation Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers. Must have residential plumbing experience.
What’s In It For Me?
- Market Value Compensation $90k - $105k/Salary + Bonuses
- Annualized Bonus Plan
- Work life balance
- Continuous Training for your Professional Development and support
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
- Great culture that you do not find anywhere else!!!
Comprehensive Benefit Package:
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services and Identity Theft
Do I have What it Takes?
- Tradesman + TDLR License preferred
- Service Titan experience - Huge plus
- High School Diploma or equivalent
- Bachelor's Degree preferred. Experience Commensurates with education
- Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
- Ability to build business in the private sector, as well as the public sector
- Experience and knowledge of Plumbing and Process systems for residential dwellings
- Have an understanding of general Plumbing design with have an overall general knowledge of Plumbing material costs
- Positive energy and enthusiasm to drive sales and company growth
- Ability to prioritize, set goals, and manage multiple tasks, handle deadlines
What Will I Do?
- Develop a culture of performance excellence to encourage employment growth
- Drive the plumbing department sales through training and development of the field technicians
- Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
- Coach service technicians on how to increase average ticket, closing rate, and monthly truck revenue
- Provide a constant flow of product and sales training
- Promote lead generation
- Monitor and control call backs and warranties
- Handle all escalated customer concerns by demonstrating 100% customer satisfaction
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