• Office Assistance** MBS Restorative Centre PLLC seeks a competent office assistance.
• MBS outpatient services providing mental health and substance abuse services for children, adolescents, adults, couples and seniors. This is a remote position which requires excellent communication with patients, colleagues and Clinicians. Applicants must be well-organized, flexible and able to successfully manage work priorities. Applicants must possess proficient writing, medical billing and professional communication skills.
• **General Summary**: Undergeneral supervision, office assistant will perform a variety of clerical office duties related to telephone management, receiving patients, insurance/billing,electronic record management, scheduling and personal and administrative support as necessary. Ensures that the patient relish a well-coordinated and friendly experience. Applicant will provide support for sister practice and other duties as assigned.
• **Skills/Abilities/Competencies** Some of the responsibilities of the position include but are not limited to:

Schedules appointments for patients with providers including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.

• Responsible for medical records management and filing; assures records are in compliance with state statute, agency policies and the contractual requirements.
• Complies withall HIPAA rules and regulations. Scans documentation in a timely manner to administrative programs for entry or processing.
• Reviews staff service entries for accuracy and notes issues or discrepancies.
• Processes patient charge andcollects co-pays and deductibles.
• Researches billing questions and problems for patients with centralized billing service.
• Processes requests for patientinformation according to policies and procedures, including record copy service and form tracking.
• Composes correspondence involving the interpretation ofagency rules, regulations, and program responsibility.
• Assists in generating correspondence, meeting minutes, forms, copying, and completing reports.
• Types various notes, letters, memos and reports, as needed. Proofs materials for errors.
• Other related duties as assigned
• **Thorough knowledge of**:
• Medical theories, practices and protocols relative to the scope of this practice. Applicable state and federal laws and regulations pertaining to the mental health practice. Fluency in using standard office equipment (computers, copiers,phones) and standard office

This is considered a part-time position with could lead to a full-time position.

Reminder to complete phone screening is required to apply. Thanks

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Schedule:

• Monday to Friday
• On call

Supplemental pay types:

• Commission pay

Work Location: Hybrid remote in Cary, NC 27511

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