Pediatric Call Center Secretary Job at Saint Peter's Healthcare System
Pediatric Call Center Secretary
Pediatric Call Center
The Pediatric Call Center Secretary will:
Serve as central focus of communication for Patient-Care Unit- Transcribe Physician orders under the direction of an RN
- Initiate, complete and maintain the integrity of the patient's medical record
- Maintain logs, unit manuals and statistical reports, and complete forms as required by specific Unit
- Maintain inventories and charge supplies.
- Be knowledgeable of and initiate emergency procedures
- Serve productively on Hospital/Departmental/Unit committees
- Provide Unit specific orientation in accordance with standard procedure
- Maintain Unit equipment
- Perform Hospital-related and other departmental duties.
- Transport medications to and from the pharmacy or pneumatic tube station and delivers the medications directly to a licensed caregiver.
Requirements:
Ability to read, write and comprehend caller information and to type, edit and data enter information in Call Center automated System with a significant level of accuracy.- Comprehensive understanding of unit policies, procedures and operations in order to assume non-complex administrative details and experience with computers and word processing programs.
- High School education preferred and business environment work experience.
- Interpersonal skills necessary to deal effectively and courteously with a diverse group of internal callers, patients and a various number of external contacts.
- Excellent communication skills and ability to work under pressure.
- Bilingual preferred.
Schedule: Part Time, Evening Shift: 2 Days a Week – 4:30 pm – 12 am, and Every Other Weekend a choice of– 8 am – 4 pm, or 4 pm – 12am
Grade 110
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