The Patient Transport Services department provides coordinated, centrally dispatched transportation services for patients being treated in the outpatient clinics and the inpatient units and diagnostic areas. The unit also provides information, reception, and assistance to patients, visitors, hospital staff, and the public.

Job Summary

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities

The position will transport patients between patient care areas by wheelchair, gurney, and bed within the main hospital. This position will also provide a comprehensive orientation and training program for new Patient Transport Assistants

Required Qualifications

• High School Diploma, 2 years customer service experience.
• AHA BLS/CPR
• Ability to read, write and perform basic arithmetic calculations.
• Ability to follow oral and written instructions.
• Ability to exhibit a professional demeanor by following standards established for dress and conduct.
• Ability and skill to safely operate wheelchairs, gurneys, electric beds, cribs, and specialty beds.
• Knowledge of proper body mechanics and patient transfer techniques, and skill to transport patients without injury to self, patient, or others.
• Knowledge of and ability to follow appropriate infection control techniques to safeguard other patients and visitors from infected patients.
• Basic knowledge of CPR, 02, IV’s/pumps, feeding tubes/pumps, foley bags, and chest tubes.
• Ability to recognize problems with life support equipment or a sudden change in a patient’s condition, and to report it to a licensed care provider.
• Ability to maintain composure, respond calmly, and use sound judgment should a medical emergency occur during a patient transport.
• Ability to deal effectively and kindly with patients who may be confused, upset, incoherent, and/or aggressive.
• Interpersonal skills to deal in a tactful, courteous, pleasant, and professional manner with patients, visitors, and other hospital staff, which includes individuals with various social, cultural, economic, and educational backgrounds.
• Ability to perceive and read sensitively to the needs and actions of others.
• Ability and skill to answer a multi-line telephone courteously, often handling several incoming calls simultaneously, and quickly, accurately, and legibly record service requests.
• Ability to instruct student trainees, volunteers, and new employees in patient transfer techniques and other patient transport duties.

Preferred Qualifications

• College Degree, 2 years hospital experience

Special Requirements

This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.

The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

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