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Patient Advocate Job at Sentara Healthcare

Sentara Healthcare Suffolk, VA 23434

Job Information

  • Date Posted
    2025-09-10
  • Location
    Suffolk, VA 23434
  • Job Title
    Patient Advocate
  • Gender
    Both

Facility Highlights

Sentara Obici Hospital Sentara Obici Hospital is a state-of-the-art facility located in Suffolk, Virginia. This 172-bed, full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. In June 2010, Sentara Obici opened a new three-story, 63,480 square-foot wing, which includes all private beds serving orthopedic, medical, and surgical patients and increased the hospital’s bed capacity. Click here to learn more about Sentara Obici Hospital!

Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We’re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/Join our team, where we are committed to quality healthcare, improving health every day, and providing the opportunity for training, development, and growth!

Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients, family, visitors, medical staff, risk management, etc.), maintaining data system of customer issues for use in identifying areas for improvement. Protects the patient's rights; speaking out on the patient's family's behalf when necessary. The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding Sentara services. Staff education to improve patient satisfaction is also expected. Minimum two (2) years of experience in an environment where conflict resolution skills were utilized to manage complex communications, difficult persons and situations; and facilitating the conversion of diverse opinions/thoughts preferred.
  • Bachelor's Level Degree
  • Patient Advocacy 2 years
  • Mediation 2 years
  • Customer Service 2 years
  • Microsoft Office



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