Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role

At Atlas Copco, we believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe. We're a workplace for everyone – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment empowering you to drive your own professional journey. When you join Atlas Copco you get a great deal of responsibility from day one. Why? Because we know that you have the drive and the ability to make sound decisions – and will ask for help when you need it.

As Parts Specialist you will ensure and maintain a high level of customer service by taking ownership of inquiries and coordinating the quotation and order fulfillment process. You will serve as the point of contact for customers, distributors, and prospects and be responsible for parts quoting, order entry, and customer support for an assigned territory. As a part of the Atlas Copco team, this individual will contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

• Provide accurate product availability and pricing over the phone and through formal quote generation.
• Demonstrate excellent organizational and communication skills in handling customers' inquiries and concerns relating to products, technical specifications, and compatibility.
• Review and verify the accuracy of customer orders received via phone, email, or portal and reconcile with quotations database for order entry.
• Work with warehouse and vendors to provide order status, delivery/shipment dates, and order tracking to meet customer needs.
• Maintain records associated with quote and order transactions.
• Research and resolve order discrepancies and delivery issues.
• Assist with customer After-Sales Support inquiries and requests to include Returns, Warranties, Claims, and Billing.
• Provide operational support to outside sales teams and management.
• Perform quote or lead follow-up activities
• Demonstrate an attitude of service by interacting with external and internal customers in a professional, helpful, and courteous manner.

What you can expect from us?

Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

Attractive benefits Include:

• Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Paid time off

Salary range based on knowledge, skills and experience: ranging from $40K - $60K

Our culture is founded on three core values; commitment, interaction and innovation. They guide us in everything we do and reflect how we behave internally and in our relationships with external stakeholders. If you thrive in this environment and share our values, then we look forward to meeting you soon!

What we expect of you?

Required experience:

• High school or equivalent required. Some college preferred.

• Minimum 3-5 years of experience of customer service, quote generation, and order entry required.
• Previous experience in a fast-paced environment entering 35-45 quotes/orders per day.
• Previous experience with CRMs and ERPs such as C4C, Salesforce, SAP, Oracle required.
• Demonstrated proficiency in MS Office suite including Excel, Outlook, and Word with a minimum typing speed of 50 WPM required.
• Excellent written and verbal communication skills.
• Fluent in Spanish a plus (reading, writing, speaking)
• Comfortable performing high volume, repetitive tasks with accurate data entry skills and excellent follow-up habits.
• A strong customer focus and collaboration skills.
• Ability to problem-solve, multi-task, and manage time efficiently.
• Must be a self-starter with ability to work with minimal supervision as an individual contributor as well as part of a team.

City
Newnan

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. www.atlascopco.com/compressor-jobs

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.