• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Bags groceries, according to bagging procedures.
• Replaces cleaning and packing supplies used at checkout area(s), maintaining an orderly appearance.
• Be friendly, courteous, cooperative, and able to communicate with associates and customers.
• Responsible for maintaining standards according to the Guest Services expectations.
• Performs prompt parcel pick-up service.
• Communicate customer requests to management.
• Support and execute superior customer service.
• Perform other duties as assigned.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

• Ability to bag efficiently while maintaining product integrity
• Ability to communicate with associates and customers
• Ability to read, count, and write accurately
• Ability to operate all equipment necessary to perform the job

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push 15-20 pounds on a regular basis and 50 pounds intermittently. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions

Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"-empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.