Outpatient Clinic Supervisor Job at BrightStar Care
The Supervisor will be responsible for managing the clinical operations of the
organization in accordance to written policies. The scope of this position includes
assistance with clinical personnel management, clinical operational responsibility, and
assistance with enforcement of safety/infection control and clinical record documentation
compliance.
Essential Job Duties:
1. Ensure there is adequate, qualified staff available to provide patient care.
2. Recommend increase or decrease in staffing based on patient volume.
3. Participate in the recruitment process for vacant clinical positions, as directed.
4. Assist with the hiring, counseling, and terminations of clinical staff as
requested.
5. Assist with new employee orientation and training for newly hired staff as
well as ongoing training requirements.
6. Complete probationary and annual performance appraisals for all clinical staff
as requested.
7. Assist with management of front desk particularly in the areas of
scheduling, flow, and organization.
Operational Responsibility
1. Assist in the development and revisions for policies and procedures as
necessary for review and approval at the patient care committee.
2. Assist with enforcement of approved policies and procedures including safety,
infection control, and clinical record documentation.
3. Implement interdisciplinary conference communication and document
meetings.
4. Monitor and ensure staff timeliness in submission of all required reports:
evaluations, re-evaluations, progress notes, and billing log sheets.
Quality Management and Control: work with the compliance consultant to:
1. Participate as requested by management in the implementation, maintenance,
and ongoing OPT committees as required for the clinic.
2. Participate as requested by management in the identification and set up a
monitoring program for quality controls regarding infection control and
safety.
3. Participate in HIPAA training and assist staff meet HIPAA confidentiality and
security regulations.
Other Responsibilities
1. Interface with parents as needed for smooth operation of the clinic.
2. Provide information to physicians for optimal patient care and to foster
positive relationships.
3. Assist with marketing on a requested or as needed basis.
Qualifications
- A person who has a bachelor’s degree.
- Has experience or specialized training in the administration of health institutions or agencies; or is qualified and has experience in one of the professional health disciplines.
- 1 year of supervisory experience.
- Adult and Pediatric rehabilitation management experience (preferred)
About BrightStar Care
Our In-Home Care Team
Our people are our greatest asset. Every BrightStar Care employee is here because, to them, caring is more than just a job — it’s a way of life. Helping people is their passion. It’s what makes them truly shine. Because they know that, every day, they make a real difference by delivering upon our promise of providing A Higher Standard of Care.
Quality Care Starts Here
It is our mission to make sure our clients feel comfortable and live their best. A big part of what we do to deliver that comfort and peace of mind is in our process for recruiting, screening, onboarding and retaining our care professionals. From hiring and training to continuing education and beyond, we take great care in ensuring we have some of the best caregivers in the industry, ready to deliver care and support that is truly worthy of the clients we serve. To learn more about our caregiver screening practices, click here.
So Much More than A Job
Healthcare is not simply a career. It’s a calling. We become a part of our clients’ lives. We provide the highest quality care to people when they are most vulnerable and need our help. We understand this and that’s why we have amongst the highest hiring standards and our caregivers are amongst the best in the entire industry. Learn more about how we recognize caregiver and nurse excellence each and every year through our Caregiver of the Year and Nurse of the Year programs.
Job types: Full-time
Schedule:
- Monday to Friday
Education: No education required
Work location: On-site
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