Outbound Sales Associate - 100% Remote / Work From Home Job at Frontdoor

Frontdoor Phoenix, AZ 85067

Overview

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as ProConnect, an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves 2.2 million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ an estimated 60,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With 50 years of home services experience, the company responds to over four million service requests annually. For more details, visit frontdoorhome.com.

Responsibilities

Summary :
Performs data entry of home warranty contracts and information into the computer system. Generates new customer sales and upsells current member contracts. Places outbound product awareness calls to contract owners and assist with Home Service Plan renewals.

Responsibilities:
Place outbound telephone calls to renew home service plans.

Promotes the benefits, coverage, and terms of products to potential customers

Converts sales opportunities to assist with company monthly sales goals

Upholds the high standards, guidelines, policies and procedures, especially when interacting with customers

Acquires and maintains knowledge and understanding of product coverage for application in every business transaction

Utilizes all available resources and maintains knowledge of all business unit policies, procedures and programs; completes required continuing education courses

May assume other duties as applied.

Qualifications

Required Skills:
Math skills

Knowledge of contract coverage, including systems and appliances

Knowledge of business unit policies and procedures

Computer skills (Microsoft Word, Excel, Outlook)

Attention to detail

Multi-tasking

Adapt to a fast-paced environment

Physical Role Requirements : Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required

Minimum Experience required : 1+ years of sales experience required

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ID 2022-3054

Category Sales

Type Full Time

Company AHS American Home Shield Corp


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