Operations/Restaurant Manager Job at PandaExpress Concord & Meridian
General Manager
Summary of Job Scope and Expectations
The General Manager (GM) position is responsible for the successful operations of a single store, with accountability for:
Summary of Job Scope and Expectations
The General Manager (GM) position is responsible for the successful operations of a single store, with accountability for:
- Ensuring Workability, Intensity & Integrity.
- Upholding high Operations standards and being the best.
- Achieving store financial targets.
- Being a Team Builder & Trusted Leader: Managing and directing the work of store Associates.
- Recruiting and hiring store Associates.
- Training, coaching, developing, and disciplining store Associates.
- Providing for the safety and security of Guests and Associates.
- Building an emotional connection with Guests through Food, Service & Ambiance.
- Responding to Guest and Associate complaints and consulting with other company resources as necessary.
- Ensuring the delivery of exceptional Guest experiences.
- Promoting brand awareness.
- Community Outreach.
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