Claremont, CA
Job Posting Title:
Advancement Operations Database Coordinator
Job Description:
PRIMARY PURPOSE/GENERAL DESCRIPTION:
Reporting to the Executive Director of Advancement Operations & Analytics, the Advancement Operations Database Coordinator supports the operations of the External Relations Institutional Advancement (ERIA) department by maintaining The Raiser’s Edge and NXT donor database, coordinating the flow of data from various platforms into The Raiser’s Edge and collaborating with division team members on projects related to fundraising, gift processing, alumnae and parent engagement, stewardship, and community communications.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
This information is intended to be a descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.
-
Conduct regular updates of constituent contact information obtained through self-report forms, staff contact, returned mail and external data health tools, and clean up data as needed.
-
Update records as appropriate in response to solicitations, recording new contact information and/or constituent contact and solicitation preferences as requested.
-
Collaborate with ERIA Staff to build and run queries and reports that meet business needs and fulfill strategic initiatives.
-
Assist the advancement services team in managing the accuracy and integrity of donor and alumnae information, participate in gift entry audits and reporting; troubleshoot data discrepancies. Conduct constituent and alumnae record audits.
-
Work on cross-departmental projects in support of the ERIA division strategies and goals. Participate in project planning meetings contributing expertise based on knowledge of the data and systems used within the division.
-
Respond to data requests in a timely manner, collaborate with requestor to ensure accurate fulfillment of the request in support of ERIA operations and produce deliverables according to schedule.
-
Maintain project list and procedure notes for future reference particularly for annual events and solicitations.
-
Identify and implement techniques which will improve productivity for the user community.
-
Import new or updated constituent information into the database in accordance with division policies and procedures. Document procedure changes.
-
Active support for the College’s Principles of Community and Principles of Diversity in the performance of job duties.
-
Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:
Individuals must possess knowledge, skills, and abilities to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.
-
General understanding of donor-centric fundraising principles and practices and the ability to translate that knowledge into data management procedures.
-
Knowledge of current trends in database management, annual giving and gift management support, using CASE (Council for the Advancement and Support of Education), AASP (Association of Advancement Services Professionals), APRA (Prospect Research), and AFP (Association of Fundraising Professionals) professional association guidelines.
-
Ability to manage competing priorities and multiple tasks effectively with flexibility.
-
Ability to communicate effectively and work multi-functionally with diverse groups of students, faculty, and staff.
-
Must have good listening and customer service skills.
-
Highly organized and action-oriented with an ability to demonstrate problem-solving skills and attention to detail.
-
Proficient in Microsoft Office with advanced knowledge of Excel.
-
Understanding of email marketing, online surveying, and social media platforms as they are used in fundraising.
-
Ability to work individually and with project teams.
-
Must be invested in the College’s mission and the work of institutional advancement to move the mission forward.
QUALIFICATION STANDARDS:
EDUCATION & EXPERIENCE:
Associate or bachelor’s degree is preferred or any combination of education, training or experience that provides the required knowledge, skills, and ability to perform the job.
One to three years’ experience with Raiser’s Edge NXT or similar CRM and Online
engagement systems is preferred.
Experience in the areas of higher education or non-profit fundraising is preferred.
LICENSES / CERTIFICATES:
None.
OTHER:
HOURS & CLASSIFICATION AND STATUS:
This is a regular status, full-time, 12-month, benefits-eligible, non-exempt position.
The regular hours of this position are Monday-Friday 8:00 am-5:00 pm. Hours may vary due to the needs of the College or department and may include some evenings and weekends.
Hourly rate range: $22-$24.50. The hourly rate of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
SUPERVISORY RESPONSIBILITY:
None.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is quiet to moderate.
Physical and Mental Requirements
Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans.
Sitting in a normal seated position for extended periods of time. Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal parameters. Ability to bend and stoop, for example, to file. Ability to move about. Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books, and packages.
At-Will Employment
Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Scripps College is an At-Will employer. Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
With the goal of providing the safest campus possible for our community, the College is requiring faculty and staff to provide proof of their original COVID-19 vaccination series within two weeks of hire date. The original COVID-19 vaccination series may include two doses of the Pfizer or Moderna vaccine or one dose of the Johnson & Johnson. Exemptions for documented medical reasons or a sincerely held religious belief may be requested.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.