Operations Assistant Job at Wisehyre
RESPONSIBILITIES:
- Inspection of trailers making sure they are safe as well as meeting Federal Highway Guidelines and other industry regulation compliant.
- Generating customer rental agreements.
- Coordinate all work performed on trailers with vendors as well as ensuring the work performed follows Premiers’ policies and procedures.
- Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily.
- Assist in the transportation of equipment between branches as well as to customers and vendors.
- Ensure all customers have the proper insurance prior to renting a trailer.
- Assist with Accounts Receivable collections.
- Daily administrative paperwork and filing.
- Assist in answering phones, responding to emails and questions from customers.
KNOWLEDGE
- Interpersonal Skills: Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.
- Conscientiousness: Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks
- Customer Service: Ability to meet and/or exceed customers’ expectations regarding quality and consistency of service provided.
- Decision Making Ability/Decisiveness: Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.
- Safety Awareness: Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier Trailer Leasing issued safety equipment.
- Verbal Communication Skills: Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face
- Written Communication Skills: Able to express ideas clearly in documents that have basic organization structure and grammar.
- Problem Solving/Diagnosis Skills: Ability to examine all possible problems by collecting evidence and weighing factual information.
- Mechanical Aptitudes: Working knowledge of basic mechanical principles, operations and functioning.
REQUIREMENTS:
- Preferred: BA degree or 2 years' experience in trailer leasing industry.
- Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized.
REQUIREMENTS:
- When needed physically inspect trailers inside and out. (Must get in the trailer as well as underneath the trailer.)
- Walking up and down flights of stairs as needed as well as continually walking the yard.
TECHNOLOGY SKILLS: Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Baltimore, MD 21226: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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