Position Summary:

The Operation Hero Facilitator is responsible for the implementation of the Operation Hero program and the direct supervision of school-age children. This position models and teaches the Armed Services YMCA’s values and ensures military youth, grades 2-5, are provided fun and meaningful activities to promote learning and caring of others.

This is a seasonal, part-time position. The schedule for this position is Monday-Thursday, after school hours, 1.0 hours of prep and 2.5 hours of teaching each day for a total of 7 hours per week. The position typically follows the school year calendar.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Implement the Operation Hero program.
• Instruct Operation Hero four days a week, at one elementary school, Fort Bliss Elementary.
• Prepare curriculum and coordinate activities, games, worksheets, songs, and lessons with current week’s theme.
• Plan, recommend, and assemble any needed resources, decorations, toys, etc. for the classroom. Work with Programs Director to purchase supplies and/or submit purchase orders, receipts, and reimbursement forms to the Programs Director on a monthly basis.
• Arrange materials as needed for each day 30 minutes prior to the start of class.
• Ensure program begins and ends on time and meets lesson plan guidelines.
• Take accurate attendance of students and ensure they meet the military child requirements.
• Maintain clear and updated class roster with pertinent information; provide a copy to Program Director by the 1st of each month with prior month information.
• Monitor student attendance and increase as needed.
• Ensure an organized, safe, and clean program space for the children.
• Announce ASYMCA events, information, and programs to each class.
• Provide feedback to parents regarding their children; provide information and/or referrals as needed.
• Utilize non-threatening methods to address sensitive issues.
• Coordinate research and share resources with other facilitators.
• Keep Program Director informed of expected and actual budgetary expenses, program changes, class attendance and client comments (praise or complaints) on a monthly basis.
• Prepare end of school year report.
• Develop and maintain relationships with school personnel to ensure effective communication.
• Attend all mandatory meetings and trainings as requested.
• Incorporate the ASYMCA character values of caring, respect, responsibility, and honesty into the position.

Qualifications:

• College degree or CDA credentials focusing on child development or related field preferred; equivalent experience may be substituted.
• Prior experience working with children required.
• 2+ years’ experience working with children in a group setting preferred.
• CPR and First Aid certification required within 15 days of hire.
• Excellent written and verbal communication skills.
• Able to tailor communication based on audience (e.g., child, parent, school administrator).
• Proficient in writing reports and lesson plans.
• Able to identify and respond properly to various childcare situations (e.g., illness, abuse).
• Strong interpersonal/human relations skills and able to deal with a wide range of relationships and situations common when dealing with children and their parents.
• Able to negotiate and resolve conflict effectively.
• Able to work after school hours, at multiple school locations.
• Able to present a professional and positive demeanor.
• Able to maintain confidentiality of program information.
• Highly self-motivated and able to prioritize and manage multiple tasks.
• Valid driver’s license required.
• Able to successfully pass a background check and drug testing.

SUPERVISORY RESPONSIBILITIES:
Provide direct and full scope supervisory responsibilities of volunteers, vendors, and staff supporting special events.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to manage multiple projects and assignments from a variety of staff and volunteers.
• Ability to accomplish projects with little supervision.
• High level of integrity, diplomacy and initiative.
• A professional demeanor with an aptitude for analytical thinking and problem solving.
• Responsible, well organized, and demonstrate initiative.
• Strong proficiency in Windows, Excel, Microsoft Word, Publisher, Social Media.
• Must be detail oriented, possess strong organizational and time management skills.
• Must have excellent customer service skills.
• Excellent verbal, written, interpersonal, organizational, and public speaking skills.

TOOLS AND EQUIPMENT USED:

Standard office equipment and machines such as telephone, personal computer, and multi-function copy machine.

LICENSES/CERTIFICATIONS:

Must have reliable transportation and possess and maintain a valid Texas driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Work in an office setting with occasional travel to other locations in El Paso County.
• Sit, stand, walk, bend, kneel and uses hands, arms and legs for dexterity, balance and climbing stairs frequently. Must be able to sit for prolonged periods of time.

• Occasionally lifts, carries and balances objects weighing up to 30 pounds.
• Pulls and pushes such objects as file drawers and supplies.
• Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking.
• Occasionally is required to perform the safe operation office equipment and machines and recognize and abate safety hazards within the workplace.
• Must be able to hear, see including peripheral vision and distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic and cultural backgrounds and origins.
• Able to perform sedentary work including working at a workstation and performing repetitive keyboarding activities.

The noise level in the work environment is usually quiet.

Qualifications:

• Bachelor’s degree
• Exemplary communication abilities and outgoing, yet poised personality
• Strong leadership skills
• Excellent organizational abilities and attention to detail
• Quick thinker and ability to make decisions under pressure

Preferred:

• Bachelor’s degree in communication, public relations, teaching, social services or related/applicable area.
• Minimum two years of teaching young children, in addition to managerial experience
• Capable of conducting presentations to small-large audiences.

Armed Services YMCA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ASYMCA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. ASYMCA encourages applicants of all ages.

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