Onboarding and Training Coordinator Job at New York Psychotherapy and Counseling Center

New York Psychotherapy and Counseling Center Queens, NY 11434

For over 45 years, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.

NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.

NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.

Why Work at NYPCC:

  • We Pay Down Your Student Loans!
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • Annual Rate Increases
  • 403B Retirement Plan
  • Continuing Education Opportunities Available
  • Professional Development through NYPCC Academy
  • Amazing Workplace Culture
  • NYPCC Health and Wellness Events

Job Description:

The Training Coordinator assists with the coordination and delivery of the new hire onboarding programs to ensure that it facilitates development and cultivates belonging for employees. Works with the training department to partner with various departments to determine needs and provide support to ensure a seamless onboarding experience. Assists with the sourcing, development, and presentation of training content for NYPCC’s professional development programs and NYPCC Academy.

Responsibilities:

  • Provide in-person support for new hire onboardings and Academy training
  • Work in collaboration with hiring managers to maintain and coordinate the employee onboarding program and facilitates a sense of belonging for all employees
  • Responsible for the oversight and delivery of both in-person and virtual New Hire HR Onboarding materials
  • Collaborates with Training Specialists and Office Management to ensure all training materials are updated routinely.
  • Coordinate and serve as a moderator for meetings and Academy training both virtual and in-person
  • Review feedback forms to ensure changes and developments are made accordingly
  • Ensure that all new hires are enrolled in the New Hire Compliance Trainings and that they are completed by the end of the first week of onboarding
  • Update the calendar with upcoming events
  • Assist with the Annual Mandatory Compliance training, including maintaining up to date records of who is due, following up with management as needed to ensure completion and importing completed training information into ADP
  • Assist in the training administrative functions such as all pre and post training tasks including but not limited to the coordination, scheduling, marketing, and registration of Academy trainings, ensuring CE requirements are me and completed, moderating the training, distributing post training materials and feedback forms, preparing certificates of completions, and updating talent profiles in ADP with monthly training detail
  • Track and report weekly on existing project/task status
  • Provide training support to NYPCC staff
  • Adhere to state and federal labor laws, rules, and regulations
  • Act as a back-up to the Senior Training Coordinator
  • Work directly with the Training and Development Manager and HR Team to provide administrative support and assist with ad-hoc Human Resources projects
  • Perform other duties as assigned by Manager

Qualifications:

  • Bachelor’s Degree in Psychology, Industrial-Organizational Psychology, Human Resources or related field
  • 1-2 year of experience with professional development or in human resources
  • Strong writing, research skills, confidence, and personal accountability
  • Excellent time management skills and able to multi-task
  • Creative with flyers and branding and social media savvy
  • Works well under pressure and meets tight deadlines
  • Strong presentation skills
  • Strong interpersonal skills
  • Strong demonstration of professionalism
  • Excellent verbal and written communication skills that are timely and effective
  • Able to interact effectively at all levels and across diverse cultures
  • Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
  • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality
  • Thrives in evolving, fast-paced, high-change, dynamic organizations
  • Passionate about NYPCC’s mission and values
  • Valid Driver’s License and reliable vehicle to travel to the Bronx, Brooklyn, and Queens

Travel Requirments:

Travel between main office and other NYPCC program locations is required and occurs primarily during the business day.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Queens, NY 11434: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Open to travel between our sites located in Brooklyn, the Bronx, and Queens?

License/Certification:

  • Driver's License (Required)

Work Location: One location




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