On-Deck Branch Service Supervisor (Eastern Region) Job at Arrowhead Credit Union
We believe that everything starts with leadership! If you have a passion for first-class service, collaboration, one team spirit, team development, and service to the community - we’d like to speak with you.
A Branch Service Supervisor is an entry-level branch leadership role dedicated to supporting a Branch Manager and Assistant Branch Manager in overseeing branch operations. This role also upholds Arrowhead’s culture and service standards through team member development and advocacy.
This position provides leadership support in the following locations:
- Crestline
- Fort Mohave
- Highland In-Store
- Highland
- Needles
- Redlands
- Rialto
- San Bernardino
- Victorville
- Yucaipa
Essential Functions and Responsibilities
Providing excellent member service.
- Overseeing branch operations, including providing member service support.
- Completing new membership and account audits.
- Motivating, coaching, and developing team members.
- Assists team members with complex member service needs
- Assists members with service requests, including transactions, opening memberships, and loan requests.
No aggressive sales goals – our focus is serving Members.
Benefits Include:
- Medical, Dental, and Vision Insurance for part-time and full-time employees.
- 401K Retirement Savings Plan with company match.
- Starting annual accrual of 15 days of paid time off, 11 paid holidays, and paid sick leave (and increases with tenure!).
- Company-provided life insurance at twice your annual salary.
- Perks include consumer loan discounts, DoorDash DashPass, Modern Health membership, Care.com subscription, and more.
To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.
Job Type: Full-time
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