On-Call Access Services Coordinator Job at Dominican University of California
On-Call Access Services Coordinator
Job Details
Job Location : Main Campus - SAN RAFAEL, CA
Position Type : Staff - Seasonal
Position Summary
Dominican University of California is seeking an individual for an On-Call Access Services Coordinator I position. The On Call Access Services Coordinator provides in-person, email, and phone assistance to patrons for library resources, facilities, and services; answers general technical questions; and helps maintain the organization of library materials and facilities. This acts as the main library contact on campus during evening and/or weekend hours, if assigned to that shift.
Please note: The hours may involve working until 12:45 AM. Also, this is an on-call, substitute position.
The normal hours for this position are Saturday 8:30 AM - 5:00 PM and Sunday 1:30 PM - 10:00 PM.
Responsibilities
- Responsible for the operation of the Access Services Department when the Manager or other Access Services Coordinators are absent.
- Acts as the main library contact during evening and weekend shifts, if assigned.
- Provides assistance to patrons requesting library materials, services or information.
- Checks out, or supervises the checking out, of print and non-print library materials following established procedures and using the automated circulation module.
- Oversees the proper re-shelving of library materials by student employees.
- Provides access to the computer lab, the gallery, and classroom and conference facilities, resolving problems and responding to emergencies related to these facilities.
- Supervises and performs routine functions in the Innovative Interfaces Circulation. Module, and perform routine maintenance on Library equipment (e.g., copiers, printers, microfilm readers).
- Secures Library cash receipts.
- Opens, closes and secures the Library facility.
- Jointly, with other Access Services Coordinators, oversees reservation and minimal troubleshooting of audio-visual equipment and laptop computers requested by faculty.
- Perform other duties as assigned.
Required Qualifications
- High School Diploma or General Education Diploma (GED)
- Ability to troubleshoot basic technology questions
- Excellent customer service skills
- Excellent attention to detail
- Ability to communicate effectively in oral and written form
- Comfortable using current word processing, spreadsheet, and searching databases
- Ability to manage time and workload independently
- Uses creative problem solving and logic
Preferred Qualifications
- Bachelors degree
- Familiarity with library OPACs, Sierra, and/or library resource management software
- Supervisory experience.
- Willingness to seek additional training to stay aware of changes in field
- Experience with Sierra/Interlibrary Loans/Reserves/Cataloging module
Additional Position Information
- Open Until Filled
- Must be willing to consent to a background check
To apply, visit https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=87491&clientkey=379D25BEB04D4E67539308A7BD902D82
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