The Office Specialist 1performs general office clerical work in support of unit operations. The work involves learning basic office functions and procedures such as telephone and visitor reception, photocopy machine operation, and other general office clerical tasks. The work requires ability to operate keyboard devices but no experience. The work is performed under close to general supervision of administrative staff or higher graded office staff.

Duties and Responsibilities

• Deal effectively with the public
• Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices.
• Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices
• Receives and routes mail; directs items to other staff or City offices as appropriate
• Maintains staff personnel files to include in-service training for police and code enforcement
• Processes information by keying data into computer databases and other computerized record systems
• Verifies information on billings and other documents
• Produces a variety of word-processed documents such as letters, memoranda, and reports; proofs and edits materials for accuracy of grammar, spelling, punctuation and format and makes corrections
• Operates copying machine or other office appliances not requiring previous specialized training
• Performs a variety of routine office functions
• Other Duties:
• UCR/NIBRS Coordinator; National Night Out Outreach Coordinator
• Performs related work as required

Requirements

• Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)
• Knowledge of
• Basic office functions
• English grammar, spelling and punctuation
• Ability to:
• Learn general office clerical procedures
• Perform arithmetic calculations quickly and accurately
• Operate keyboard devices where speed is not essential
• Understand and follow oral and written instructions

Minimum Qualifications

Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, skills, and abilities may be substituted on a full-time year for year basis.)

Training and/or Education:

High School diploma or GED equivalent, including or supplemented by courses in keyboard operation.

Job Type: Full-time

Pay: $17.50 - $20.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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