Are you a performance focused high achiever who is ready to build something that very few will get the opportunity to build?

Are you looking for an opportunity to utilize your creative and problem-solving skills?

Are you tired of being micromanaged or not being recognized for your impact?

Are you frustrated with the same old routine and looking for more versatility and autonomy?

Join Us and help us build something amazing!

Immediate full-time opening. Lauro Painting, an established, progressive and growing residential painting contractor in Blue Bell, PA and the surrounding areas is now accepting applications for a thorough, assertive, and logical individual to join our team.

The Customer-Focused Office Manager is a critical part of our company so it’s important that the person we choose will be a “fit” with our commitments and shared values. If you or someone you know that is excellent at working independently and would like to be rewarded for your organization, efficiency, tenacity and follow through, please read on or share this.

ABOUT THE JOB - KEY RESPONSIBILITIES:

Customer Support:

• Answer incoming calls and schedule appointments for our sales team.
• Ensure customers receive excellent follow-up and progress update communication via company channels, phone, email, CRM, etc.
• Assist with addressing customer needs while delivering excellent service.
• Communicate and collaborate with staff to assist with scheduling assistance, project support, information requests, etc.
• Assist in setting up projects for production.
• Provide post job follow up and ensure customer satisfaction.

Office Management

• Light Bookkeeping
• Manage Receipt Bank
• General electronic file management
• Manage office supply inventory

HR Support:

• Oversee and run our hiring process by posting ads, reviewing applicants, scheduling candidate interviews with the hiring manager, etc.
• Onboard new painters by meeting with them, explaining our paperwork, processes, etc.
• Review timesheets, modify and run payroll, etc.
• Manage PTO accrual and time off requests.

Sales Support

• Provide support during the life of the lead including appointment setting, light pre-qualifying, appointment confirmation, and follow up.

Marketing Support

• Manage marketing calendar and marketing vendors to ensure timely and consistent marketing activity.
• Occasionally attend networking and community events.
• Deliver customer gifts on occasion

ABOUT YOU - TRAITS AND SKILLS NECESSARY FOR SUCCESS:

• You have a preference for maintaining and establishing an organized workplace.
• You enjoy compiling, confirming, and organizing information.
• You have the ability to finish tasks despite challenges or resistance.
• You are able to see challenges and create solutions.
• You demonstrate self-control and an ability to manage time and priorities.
• You are answerable and accountable for your actions.
• You recover quickly from adversity.
• You are comfortable working independently and autonomously.
• You treat others fairly, regardless of personal bias or beliefs.

REQUIREMENTS:

• Administrative experience; supporting a high-level manager or business owner.
• Previous experience overseeing projects - timelines, resources needed, scheduling, etc.
• We are a tech driven company…Cloud-based software, familiarity with and willingness to learn new technologies and applications.
• Proven history at producing measurable results.
• Ability to pass background check.
• DISC Assessment we will provide you with.

SCHEDULE:

• 40 hours per week
• 8-4:30 preferred
• In our location

COMPENSATION:

• $60,000 per year

Benefits:

• 10 Accrued Days PTO, 6 Holiday’s Paid
• Health Insurance Contribution towards company plan

Since 2010, Lauro Painting has delivered interior painting and exterior painting for general contractors, homeowners, and commercial clients with high standards of quality and service. Our continued growth stems from our engaged and experienced team and a culture of quality, self improvement, and respect. We care about each other and our clients and enjoy an excellent reputation as a result.

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Oreland, PA 19075: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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