Office Manager Job at Garden OB-GYN
Office Manager
- Ensure top performance of office staff by providing them adequate guidance
- Create employee schedule (weekly, preferably in advance)
- Send out a daily email informing HQ of any absences
- Monitor Time and Attendance daily, making sure all employees have punched in and out for the previous day. (Enter any missed punches into the system promptly, and inform HR if an employee misses frequently)
- Before approving an employee’s PTO request, make sure they have first requested the time off in Paycor, so you can then approve it within the system.
- Unless extra coverage is absolutely necessary, make sure employees leave when their shift finishes- No additional OT should be granted to them without your permission
- Manage patient flow by walking around the office to monitor wait time, cleanliness and staff performance
- Keep an open line of communication with Headquarters (report any office-related issues, employee behavior, etc.)
- Partner with Human Resources to maintain office policies as necessary, and to evaluate and manage staff performance
- Ensure receptionists comply with all front desk responsibilities
- Make sure clinical staff understand their responsibilities, and hold each department accountable
- Maintain a positive environment where Providers and staff all work together professionally
- Order and keep office supplies stocked, with inventory on hand at all times
- Ensure the office is kept neat and clean, with staff in proper attire (including name tag)
- Make sure instruments are sterilized after each procedure and that there is supply on hand
- Ensure labs are processed daily – bloods and cultures picked up timely
- Ensure all patients are registering on patient portal, and filling out iTrue reviews on the iPads when finished
- Ensure patient satisfaction, zero wait time, and zero bad reviews on social media
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