Office Clerk/Data Entry Job at Shums Coda Associates
Shums Coda Associates, Inc. is a privately held company providing professional Building and Safety Consulting Services to jurisdictions to verify conformance with Building Codes. We are seeking full-time, experienced Permit Office Clerk/Data Entry for our clients in Northern California, Arizona, Utah and Nevada.
Responsibilities:
- Serves as a resource to customers, including directing them, as necessary, to various sources of information including other City departments or outside agencies; notifies customers when plans or permits are ready for pick-up or issue; provides status updates as required.
- Performs overview of plans for compliance with established submittal standards, and assists others with related community development activities.
- Provides a variety of clerical and technical support, including but not limited to: maintain department records, files and other reference materials; gather, research and assemble a variety of information and monthly data for the preparation of reports to outside agencies; creating and modifying department forms; including letters, reports and memos.
- Ability to interpret and explain building policies and procedures; read and interpret building plans, specifications, and building codes; classify, compute, tabulate, and categorize data; apply policies, procedures and standards to specific situations; understand and carry out verbal and written directions; work effectively and independently in the absence of supervision; quickly and accurately calculate fees and valuations;
- Operate a computer and use a variety of software programs to enter, revise, and retrieve records and performs specific program activities.
- Communicate clearly and precisely, both verbally and in writing; deal tactfully and courteously with internal and external customers; work in a safe manner and establish and maintain effective working relationships.
Minimum Qualifications:
- Read and interpret simple construction plans;
- Verify that plan submittals are complete and in conformance with required submission standards;
- Provide customers with accurate information on permitting procedures;
- Communicate clearly and concisely both orally and in writing;
- Use tact and diplomacy when dealing with customers from diverse cultural backgrounds, often under pressure of heavy customer demand;
- Operate office equipment including computer software and hardware (currently in use by the City);
- Must have a high school diploma; some college is highly desirable.
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